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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Q&A: Agoda CMO on how it tackles Southeast Asia
News / Online
Q&A: Agoda CMO on how it tackles Southeast Asia
By Jill Menze | October 23, 2019
Agoda chief marketing officer Ittai Chorev discusses how the platform tries to deliver on what... Read More
touring bird adds google
News / Online
Google to shut Touring Bird app, tours and activities added to core travel portfolio
By Jill Menze | October 22, 2019
Touring Bird has flown the coop from Google’s Area 120 internal incubator to the search giant’s core... Read More
Remote Year raises $5M to promote "digital nomad" experience
News / Online
Remote Year raises $5M to promote "digital nomad" experience
By Steven Lerner | October 22, 2019
The early stage venture/Series B round, led by Lightbank, brings the company’s total funding to date... Read More
ross-veitch-wego-profile-big-chair
Interview / Online
In The Big Chair - Ross Veitch of Wego
By Mitra Sorrells | October 22, 2019
Ross Veitch is CEO of Wego, the travel marketplace he co-founded with Craig Hewett in 2005 in... Read More
Agoda CEO on moving beyond accommodation and forging unorthodox partnerships
News / Online
Agoda CEO on moving beyond accommodation and forging unorthodox partnerships
By Corinne Wan - WebInTravel | October 21, 2019
The OTA says it is focusing on finding the “best inventory” for its customers, operating with the... Read More
On the path to purchase, younger travelers book sooner, brand loyalty shrinks long-term
News / Online
On the path to purchase, younger travelers book sooner, brand loyalty shrinks long-term
By Steven Lerner | October 21, 2019
Package trip businesses might want to reexamine marketing strategies for reaching different audiences.... Read More
In the green room at Phocuswright with... Sam Shank
Interview / Online
In the green room at Phocuswright with... Sam Shank
By PhocusWire | October 21, 2019
In a series of interviews with executives participating at the event in Florida in November,... Read More
Sounding Off: Reviews should be about quality, not quantity
Interview / Online
Sounding Off: Reviews should be about quality, not quantity
By PhocusWire | October 18, 2019
The narrative around reviews has completely changed. It's no longer about volume but relevancy -... Read More
ZEN Rooms gets new funding from Yanolja, plots technology expansion
News / Online
ZEN Rooms gets new funding from Yanolja, plots technology expansion
By Steven Lerner | October 18, 2019
Yanolja - a self-appointed “unicorn” after Booking Holdings and GIC invested $180 million in the... Read More
How I Got Here, episode 9 - Henrik Zillmer of AirHelp
Interview / Online
How I Got Here, episode 9 - Henrik Zillmer of AirHelp
By Kevin May | October 17, 2019
Entertaining, unconventional and smart - founder and CEO of AirHelp, Henrik Zillmer, joins David... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More