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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Sojern DMO co-op program
News / Online
Sojern launches co-op marketing program for DMOs and local businesses
By Mitra Sorrells | September 19, 2019
Sojern's new Digital Co-Op Program is intended to help DMOs create campaigns in collaboration with... Read More
VIDEO: Air New Zealand on using a destination to ride the marketing wave
News / Online
VIDEO: Air New Zealand on using a destination to ride the marketing wave
By Kevin May | September 19, 2019
The airline has worked with national tourism groups, movie producers and actors to put New Zealand's... Read More
Airbnb 25m investment affordable housing and small biz
News / Online
Airbnb will invest $25M in affordable housing and small businesses
By Mitra Sorrells | September 19, 2019
Airbnb is investing $25 million in affordable housing and small businesses in San Francisco and Los... Read More
What’s good for millennial travelers is good for all generations
Opinion / Online
What’s good for millennial travelers is good for all generations
By Matt Walker - LikeWhere | September 18, 2019
The soft boundary lines have come in this not-so-exact science of generation naming and these... Read More
travelport-digital-traveler-2019
News / Technology
Trust and finding the right option are top traveler frustrations online
By Linda Fox | September 17, 2019
Trust issues and lengthy search processes are the top frustrations for travelers in Travelport's... Read More
VIDEO: Facebook Messenger Business on airlines getting chatty
From Our Partners / Online
VIDEO: Facebook Messenger Business on airlines getting chatty
By PhocusWire | September 17, 2019
With millions of businesses and consumers using the service, it's no wonder the aviation sector is... Read More
Doug Lansky on destination management
News / Online
Q&A: Doug Lansky on "unbalanced" tourism and tech's role in destination management
By Mitra Sorrells | September 17, 2019
Author and speaker Doug Lansky says a digital infrastructure will enable destinations to manage... Read More
Holidu raises €40M to target new markets and boost Bookiply distribution platform
News / Online
Holidu raises €40M to target new markets and boost Bookiply distribution platform
By Kevin May | September 17, 2019
The round eclipses the $20 million brought in by HomeToGo in April 2016 and the $35... Read More
tripadvisor new transparency report
News / Online
TripAdvisor shares fake review data in new “Transparency Report”
By Mitra Sorrells | September 16, 2019
TripAdvisor has created its first "Review Transparency Report" detailing its processes and rate of... Read More
Air-France-KLM-digital-social-media
News / Distribution
VIDEO: Air France KLM on sales across social, China and being where customers are
By Linda Fox | September 16, 2019
PhocusWire spoke to Air France-KLM vice president of digital strategy Guido van Til about the social... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
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May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
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