According to Flight Centre Travel Group's Chris Galanty, global CEO of its corporate divisions, the company isn’t avoiding acquisitions; it’s just waiting for the right opportunity.
“We are always looking, and things come across our desk all the time. It’s just got to make sense,” Galanty told analysts during Flight Centre's full-year 2026 earnings call.
Galanty was fielding a question about industry consolidation following American Express Global Business Travel’s 2025 acquisition of CWT and was asked specifically whether Flight Centre would consider acquiring Corporate Travel Management.
“No is the short answer to that,” Galanty said, while adding that there are M&A opportunities as the market consolidates.
“I think if we do acquire volume via TMCs, it will be in one of our core markets. So, we’re open to it, and I think it’s all about the right acquisition at the right price, but we’re in a much better position to acquire businesses now because of our single operating model.”
The “single global operating model” Galanty referenced is the company’s internal efforts to standardize processes.
In his opening remarks, Galanty attributed a 34% rise in total transaction value (TTV) per travel consultant to this new model, which he said has improved automation and productivity “by integrating our proprietary customer digital platforms with our consultant platforms.”
This week, Spotnana also announced its first acquisition with its purchase of meeting and group travel planning platform Troop for an undisclosed amount. U.K.-based Gray Dawes Group also acquired TMC Executive Travel in July.
Similar to other sentiments across the travel industry, Flight Centre execs said artificial intelligence (AI) is also “driving productivity.”
“Obviously, as a company, we also continue to strategically invest in and utilize AI to enhance our customer experience, to increase productivity and efficiencies and to generate new revenue growth opportunities,” said Adam Campbell, CFO and CEO of global business services at Flight Centre.
James Kavanagh, leisure CEO for Flight Centre Travel Group, said that the vertical also launched an “AI accelerator” to help convert more inquiries and serve more customers.
Financial results
For the year ended June 30, 2026, Australia-based Flight Centre reported record year-on-year TTV in both its leisure and corporate sectors, with profit also improving across most metrics despite conflict in the Middle East.
Across the group, TTV was up 5% to $25.7 billion AUD, while revenue was up 3% to $2.9 billion AUD. Underlying EBITDA was $466 million, up 3.9% from FY2025.
Its corporate division saw year-over-year TTV growth of 2.9%, while leisure saw growth of 7.4%. Annual corporate TTV in the U.S. reached $2 billion USD for the first time, the company said.
Marketing expenses totaled $223 million AUD, up from $192 million AUD in 2025.