Flight Centre

Kayak for Business, Blockskye and FCM partner on global business travel platform
News / Online
Kayak for Business, Blockskye and FCM partner on global business travel platform
By Cathy Walsh | May 20, 2026
The companies plan to integrate booking, payments and servicing into a single offering designed to reduce friction in corporate travel programs. Read More
FCM's AI strategy is about guardrails, trust in corporate travel
News / Technology
FCM's AI strategy is about guardrails, trust in corporate travel
By Linda Fox | April 8, 2026
FCM's John Morhous shares how the travel management company is using AI internally as well as for its corporate travel customers. Read More
AI is changing travel companies’ hiring mindset
News / Technology
AI is changing travel companies’ hiring mindset
By Morgan Hines | February 25, 2026
Travel industry stakeholders weigh in on how AI is changing hiring thought processes. Read More
PhocusWire's weekly travel tech news briefs: Airbnb, Datalex, SITA and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Airbnb, Datalex, SITA and more...
By PhocusWire | February 13, 2026
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
PhocusWire's weekly travel tech news briefs: FCM Travel, Traveltek, SAP Concur and more...
News / Technology
PhocusWire's weekly travel tech news briefs: FCM Travel, Traveltek, SAP Concur and more...
By PhocusWire | June 27, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Revolutionary travel management companies do exist
Opinion / Technology
Revolutionary travel management companies do exist
By Riaan van Schoor - Agentivity | March 3, 2025
Agentivity's co-founder Riaan van Schoor gives his response to a viewpoint published last week suggesting that the world of TMCs is broken and only a revolution will fix it. Read More
Can a revolution fix the travel management world?
Opinion / Technology
Can a revolution fix the travel management world?
By Timothy O'Neil-Dunne - T2Impact | February 24, 2025
Many TMCs are no longer fit for purpose. They are drowning in data, fighting archaic processes and stuck in a business model optimized more for survival than service delivery. Read More
UK regulator reconsidering block on Amex GBT's acquisition of CWT
News / Distribution
UK regulator reconsidering block on Amex GBT's acquisition of CWT
By Michael B. Baker - Business Travel News | February 19, 2025
In a supplementary report the CMA said further analysis showed CWT's "financial position is unlikely to improve, and it potentially faces a trajectory of losing more business than it will gain." Read More
The future of the travel management company
News / Distribution
The future of the travel management company
By Phocuswright Research | February 4, 2025
In today’s competitive market for business travel services, the traditional travel management company is being challenged.  Read More
Business travel division leads 2X growth for Flight Centre Travel Group
News / Online
Business travel division leads 2X growth for Flight Centre Travel Group
By Mitra Sorrells | August 28, 2024
Flight Centre Travel Group CEO Chris Galanty credited the company's AI Centre of Excellence for "revolutionizing" customer service and empowering agents through automation. Read More
PhocusWire's weekly travel tech news briefs: Sabre, Hotels.com, Hospitable and more
News / Online
PhocusWire's weekly travel tech news briefs: Sabre, Hotels.com, Hospitable and more
By PhocusWire | August 23, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More
No big bang for generative AI in corporate travel yet
News / Technology
No big bang for generative AI in corporate travel yet
By Linda Fox | June 18, 2024
On the eve of the Business Travel Show Europe, PhocusWire catches up with corporate travel executives on the progress of artificial intelligence in the past year. Read More
Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
News / Technology
Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
By D.J. Catron | June 12, 2024
At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how generative AI is changing the travel industry.   Read More
How AI is altering travel companies’ C-suites and hiring strategy
News / Technology
How AI is altering travel companies’ C-suites and hiring strategy
By Morgan Hines | January 25, 2024
Travel companies are shaking up their C-suites to adapt to new needs being brought on by generative AI. And the changes go further than creating new roles. Read More
Top Travel Industry Predictions for 2024
News / Online
Top Travel Industry Predictions for 2024
By Morgan Hines | January 2, 2024
Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More
The Phocuswright Conference 2026