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Flight Centre
News
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Technology
AI Insights: Generative AI for corporate travel service and communications
By PhocusWire
|
July 18, 2023
Flight Centre Travel Group’s chief experience officer John Morhous answers our questions about how the company’s corporate travel unit, FCM Travel, is working with generative artificial intelligence...
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News
/
Online
Earnings roundup: Grab, eDreams, Flight Centre
By Linda Fox
|
February 23, 2023
Grab, eDreams and Flight Centre update on their financial progress in Q4, 2022, Q3, 2022 and H1, 2023, respectively.
Read More
News
/
Online
Flight Centre Travel Group to acquire Scott Dunn to tap luxury markets
By Kathryn Walson
|
February 2, 2023
Founded in 1986, Scott Dunn has 200 full-time employees, and its two main markets are the United Kingdom and the United States, with a small presence in Asia.
Read More
News
/
Online
How TMCs are blending automation with human support
By Kathryn Walson
|
January 3, 2023
Executives from CWT and Flight Centre Travel Group discuss challenges facing the business travel sector including the need for more customer service and a focus on sustainability.
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From Our Partners
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Online
Video: Flight Centre on how its acquisition strategy helps drive innovation
By PhocusWire
|
December 9, 2022
Flight Centre Travel Group chief experience officer John Morhous explains how the company’s strategic acquisitions help it create innovative products that meet the needs of its customers.
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Interview
/
Online
In The Big Chair - Graham Turner of Flight Centre Travel Group
By Mitra Sorrells
|
October 27, 2022
Graham Turner is CEO of Flight Centre Travel Group, one of the world’s largest travel retailers and corporate travel managers, with company-owned leisure and corporate travel business in 23...
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News
/
Online
Earnings roundup: Grab, Flight Centre, Swvl
By Linda Fox
|
August 25, 2022
Grab, Flight Centre and Swvl are reporting strong results amid travel industry recovery.
Read More
News
/
Online
FCM sees strong recovery for Asia business as borders reopen
By WiT
|
April 6, 2022
Travel management company FCM expects “accelerated recovery” from its key Asia markets in the coming months.
Read More
News
/
Distribution
Flight Centre acquires majority stake in TPConnects
By Linda Fox
|
March 14, 2022
Flight Centre now owns 70% of the Dubai-based business.
Read More
News
/
Distribution
Tech investments driving Flight Centre’s corporate recovery
By Jill Menze
|
February 24, 2022
The Australia-based travel agency says recent investments in WhereTo and Shep are powering recovery for the Corporate Traveller and FCM brands
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News
/
Distribution
The hurdles in the way of NDC critical mass
By Linda Fox
|
September 13, 2021
Amadeus says there will be a number of years of transition before NDC gets to critical mass.
Read More
Opinion
/
Distribution
Travel management company roles grow as business travelers venture out
By Gavin Smith - Element
|
August 31, 2021
Business travelers will be even more reliant on the expert knowledge of TMCs going forward.
Read More
News
/
Technology
How COVID-19 has changed travel's chief technology officers
By Linda Fox
|
August 19, 2021
Travel CTOs have had to acquire new skills, upend their priority list and think carefully about how to combine new tech with legacy systems and practices, for maximum efficiency.
Read More
News
/
Distribution
Hotel direct channels gained share of bookings in 2020
By Mitra Sorrells
|
February 2, 2021
A new report from SiteMinder details the top booking revenue sources in markets around the world.
Read More
Opinion
/
Technology
Using the coronavirus pandemic to bring some innovation to business travel
By Susan Lichtenstein - DigiTravel Consulting
|
September 11, 2020
Now is a good time to address the many pain points in corporate travel purposes.
Read More
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2 months after split with Expedia, Hopper adds hotel inventory from Hotelbeds and WebBeds
Interview
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CEO Spotlight - Tony Fernandes of Capital A
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Poor security, clunky processes driving online hotel booking abandonment
Interview
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CEO Spotlight - Brett Keller of Priceline
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Delta Air Lines on using AI throughout its business
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The year in review and the year ahead presented by Phocuswright, PhocusWire and Miles Partnership
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The Phocuswright Conference 2023
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Optimizing payments: Why travel revenue depends on it
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Travel SEO in the world of AI “answer engines”
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Airbnb turns attention to other cities but would reopen talks with NYC
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