Mews adds housekeeping tech to platform with acquisition of Flexkeeping

Hospitality technology specialist Mews has acquired Flexkeeping, a platform which automates housekeeping processes, for an undisclosed amount.

The acquisition brings housekeeping and team collaboration tools into the Mews ecosystem to help hoteliers manage the guest journey from check-in to check-out. 

Flexkeeping, which was founded in 2012, provides automation and scheduling tools to help drive efficiency in hotels. The platform also enables real-time task management and communication and connects housekeeping, front desk and maintenance teams with collaboration tools. 

Flexkeeping said its technology, which also includes analytics, has helped hotel teams become 40% more productive, reduced guest complaints by 45% and improved the guest experience. 

“Bringing Flexkeeping’s exceptional housekeeping technology into the Mews ecosystem marks a pivotal moment in hospitality tech,” said Matt Welle, CEO of Mews. “We’re unlocking new levels of operational efficiency and guest experience for forward-thinking hoteliers everywhere. Together, we will empower the next generation of hoteliers to operate smarter and deliver unmatched quality.”

“Joining Mews accelerates our shared vision to make hotel operations effortless, and data driven,” said Luka Berger, founder and CEO of Flexkeeping. “It’s the natural next step for our team and technology, bringing the power of automation and collaboration to even more hoteliers around the world. I can't wait to set new standards in efficiency, staff happiness and guest satisfaction.”

The acquisition, which has been made through Mews Ventures, comes on top of a raft of recent acquisitions made by Mews including Clarity Hospitality Software Solutions earlier this year and revenue management specialist Atomize last year.

More recently Mews announced a funding round of $75 million led by Tiger Global. The company said the investment would help it expand in the U.S. as well as to more countries in Europe. Mews has raised $410 million to date.