Considering the top 25% of travelers generate 77% of travel revenue, having a loyal customer base is critical if you are in the travel business.
Criteo’s Jaysen Gillespie discusses what factors make travelers book and what will keep them coming back in 2020 and beyond.
In this webinar we'll cover:
- The trends around travel loyalty, including regional and generational insights from over 12,000 respondents across 13 countries.
- Travel trends for 2020, and what will drive continued loyalty with your customers.
- Seasonal spikes for travel booking throughout the year.
- Actionable tips on how your travel brand can use this data to shape its digital strategy.
The webinar was broadcast on Tuesday, March 17, 2020.
Speakers:
- Jaysen Gillespie, vice president of analytics, insights and data science at Criteo.
- Kevin May, editor in chief at PhocusWire.
Why we book: Unpacking travel loyalty
This event took place on Tuesday, March 17, 2020.