A day after TripAdvisor admitted a major security breach, Business Listings customers have received an email reassuring them that only email addresses were stolen.
The original bulletin posted yesterday (Thurs 24) morning by officials rightly highlighted that members do not submit credit card details or financial information to TripAdvisor.
But the growing number of hotels and other organisations buying premium features via the Business Listings service do share such details with TripAdvisor.
Following the bulletin posted on the site and a further email sent to consumer members from CEO Steve Kaufer, TripAdvisor for Business president Christine Petersen has now sent an message to all customers stressing that only email addresses had been stolen.
Petersen continues:
"Any other information you have shared with us, such as your name, address, title, and credit card or bank information, is still secure. We will continue to take all appropriate measures to keep your personal information secure at TripAdvisor."
There is still scant information emerging from TripAdvisor as to the circumstances surrounding the theft, which is believed to have taken place last weekend.
Officials so far have confirmed "a portion" of the 20 million-strong database was stolen and that law enforcement agencies are involved in the investigation.