Kevin's most recent articles

Travel agents give thumbs-up to hiding vanity Instagram likesTravel agents give thumbs-up to hiding vanity Instagram likes
Those subject to the test no longer see how many people have liked another person's post or how many... Read More
webinar-cendyn-august-2019-3WEBINAR REPLAY! Decoding the hotel guestprint
In the webinar, produced by PhocusWire and Cendyn, we cover the six keys to designing acquisition and... Read More
TripAdvisor focuses on good news in Experiences as overall revenue continues to fallTripAdvisor focuses on good news in Experiences as overall revenue continues to fall
Revenue increased from $376 million to $422 million over the course of the first and second quarters... Read More
Four online travel agency myths to stop believing nowFour online travel agency myths to stop believing now
OTAs suffer from some image problems amongst many hoteliers, often due to misconceptions or... Read More
OTAs, margins and supply - lessons for tours and activities from battles elsewhereOTAs, margins and supply - lessons for tours and activities from battles elsewhere
Are the investments by Booking Holdings and TripAdvisor about supporting their consumer offerings... Read More
WEBINAR ALERT! Budgeting for the future of hospitalityWEBINAR ALERT! Budgeting for the future of hospitality
In this webinar produced by Amadeus and Phocuswire, you’ll hear exclusive data to help prepare you for... Read More
To self-book or not to self-book - that is the business travel questionTo self-book or not to self-book - that is the business travel question
A study reveals that frequent business travelers feel they’re wasting time booking their own travel... Read More
Threatless: Why the OTA-tech alignments in activities aren’t a big dealThreatless: Why the OTA-tech alignments in activities aren’t a big deal
These developments may only pertain to a few thousand operator customers across these systems that... Read More
Sounding Off: Damaging trust can take years to rebuildSounding Off: Damaging trust can take years to rebuild
CEOs walk a communications tightrope, where a loose word or two can trigger doubts in the minds of... Read More
NDC Check, part 2: Next-gen airline distribution could be ready to flyNDC Check, part 2: Next-gen airline distribution could be ready to fly
Transformation, Proven ROI and Push-and-pull are the three drivers that are fully interrelated and... Read More
Vacasa buys remaining Wyndham Vacation Rentals unit for $162MVacasa buys remaining Wyndham Vacation Rentals unit for $162M
The sale comes 18 months after Wyndham Worldwide sold its European vacation rental business... Read More
NDC check, part 1: Is next-gen airline distribution taxiing or taking off?NDC check, part 1: Is next-gen airline distribution taxiing or taking off?
Despite the ineluctable NDC promise carried aggressively by the leading airlines, others seem to be... Read More
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sounding off business travel
August 16, 2019
Sounding Off: True innovation in business travel is more than cosmetic
The number of startups targeting the corporate travel market in recent years is interesting. It is a... Read More
TUI eyes tours and activities opportunities, makes progress on digital platforms
August 16, 2019
TUI eyes tours and activities opportunities, makes progress on digital platforms
TUI is not ruling out further acquisitions in the tours and activities space as it looks to grow its... Read More
What’s next for Google’s expansion into vacation rentals?
August 16, 2019
What’s next for Google’s expansion into vacation rentals?
With Google entering the vacation rental market, what future developments could impact direct... Read More