Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Thynk acquires “Please ask m” to strengthen hospitality cloud platform
News / Technology
Thynk acquires “Please ask m” to strengthen hospitality cloud platform
By Derek Catron | October 13, 2023
The move brings together Thynk’s hospitality operational tools with “Please ask m’s” revenue... Read More
Skyscanner unveils ChatGPT discovery tool
News / Technology
Skyscanner unveils ChatGPT discovery tool
By Linda Fox | October 13, 2023
The solution, which is powered by ChatGPT, is initially launching in beta across Australia, India and... Read More
Paris bedbugs: Does tech offer the solution to save travel?
News / Technology
Paris bedbugs: Does tech offer the solution to save travel?
By Morgan Hines | October 13, 2023
Here’s how travel tech companies like Valpas and Spotta are working toward stopping bedbug mania in... Read More
DiDi Autonomous Driving lands $149M investment
News / Technology
DiDi Autonomous Driving lands $149M investment
By Linda Fox | October 12, 2023
The autonomous vehicle unit of DiDi plans to further its R&D and seek collaborations as part of its... Read More
Assessing AI opportunities through the corporate travel lens
News / Technology
Assessing AI opportunities through the corporate travel lens
By Linda Fox | October 12, 2023
Technology experts discuss the potential gains and risks of artificial intelligence in the corporate... Read More
Southwest Airlines, Spotnana partner on platform integration
News / Technology
Southwest Airlines, Spotnana partner on platform integration
By Michael B. Baker — Business Travel News | October 11, 2023
The integration connects Spotnana to the Southwest Partner Services API, which provides access to the... Read More
Sabre investigation finds no security concerns from alleged ransomware attack
News / Technology
Sabre investigation finds no security concerns from alleged ransomware attack
By Derek Catron | October 10, 2023
Despite allegations from a ransomware group that it stole sensitive personal information from Sabre,... Read More
Cendyn acquires PushTech to build out CRM capabilities
News / Technology
Cendyn acquires PushTech to build out CRM capabilities
By Linda Fox | October 10, 2023
Barcelona-based PushTech offers a cloud-based customer data and CRM platform helping hotels with... Read More
From chatbot to top slot – effective use of AI in hospitality
Opinion / Technology
From chatbot to top slot – effective use of AI in hospitality
By Richard Valtr – Mews | October 10, 2023
Hospitality needs to look past cost cutting to discover the ultimate value in artificial intelligence,... Read More
Video: TerraPay on building a virtual card solution for emerging markets
From Our Partners / Technology
Video: TerraPay on building a virtual card solution for emerging markets
By PhocusWire | October 10, 2023
In an interview in the PhocusWire studio at Phocuswright Europe, TerraPay vice president of payments... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More