Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Personalization, Web3, NFTs - how airline loyalty programs are evolving
News / Technology
Personalization, Web3, NFTs - how airline loyalty programs are evolving
By Linda Fox | November 28, 2023
Airlines are taking small steps to build in flexibility and make loyalty programs more appealing, but... Read More
Flyr and Roam Around announce partnership
News / Technology
Flyr and Roam Around announce partnership
By Morgan Hines | November 27, 2023
The companies are aiming to bring artificial intelligence-powered travel planning to airlines and... Read More
Finding solutions for travel disruptions in an age of climate change
News / Technology
Finding solutions for travel disruptions in an age of climate change
By Derek Catron | November 27, 2023
Travel industry leaders weigh in on the need for companies to be more proactive about helping... Read More
Amadeus on 4 key innovation priorities for 2024
From Our Partners / Technology
Amadeus on 4 key innovation priorities for 2024
By PhocusWire | November 27, 2023
Amadeus’ senior vice president of travel sellers for North America, Eduardo Schutte, explains how the... Read More
Data Appeal acquires majority stake in travel insight firm Mabrian Technologies
News / Technology
Data Appeal acquires majority stake in travel insight firm Mabrian Technologies
By Linda Fox | November 22, 2023
The companies said the deal will lead to the creation of the “largest data intelligence company... Read More
Sprints, squads and small changes - how Skyscanner, Trivago view innovation
News / Technology
Sprints, squads and small changes - how Skyscanner, Trivago view innovation
By Linda Fox | November 22, 2023
Skyscanner CEO John Mangelaars and Trivago CEO Johannes Thomas discussed innovation in travel... Read More
India-based travel solutions provider RateGain raises $72M
News / Technology
India-based travel solutions provider RateGain raises $72M
By Derek Catron | November 21, 2023
RateGain will use the funds for strategic investments and inorganic growth such as acquisitions.... Read More
Grazzy inks partnership for digital tipping with Hyatt
News / Technology
Grazzy inks partnership for digital tipping with Hyatt
By Linda Fox | November 21, 2023
The partnership means that Grazzy’s tipping solutions can be used across Hyatt’s locations, helping... Read More
Princess Cruises' John Padgett talks technology and creating value
News / Technology
Princess Cruises' John Padgett talks technology and creating value
By Arnie Weissmann - Travel Weekly | November 21, 2023
John Padgett led development of the MagicBand for Disney and the Ocean Medallion for Princess Cruises,... Read More
Destinations weigh up impact of AI
News / Technology
Destinations weigh up impact of AI
By Linda Fox | November 20, 2023
Sojern's State of Destination Marketing 2024 revealed that 49% of destination marketing organizations... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More