Satisfi Labs, a provider of artificial intelligence-powered conversational technology, has merged with Broadw.ai, an AI-powered concierge that specializes in live entertainment and attractions.
Satisfi Labs said the move boosts its presence in the industry and commitment to the live events space. In addition, the company plans to develop new products to provide customers with deeper insights and help them increase revenue.
Micah Hollingworth, founder and former CEO of Broadw.ai, will become head of entertainment at Satisfi Labs.
"This move solidifies Satisfi Labs’ dedication to bringing conversational AI to new domains," said Donny White, CEO and co-founder of Satisfi Labs. "Micah’s resume speaks for itself, and we are happy to have him aboard as we transform the way the entertainment industry interacts with AI. By providing improved access to our AI agents, we are enabling a more seamless and connected communication environment, which in turn increases customer satisfaction."
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Hollingworth said, "We always knew there would be a moment where it would be best for the two companies to join forces. Now is the time, and I am bullish about the future of our combined companies. In this increasingly hectic and challenging space, our companies together are best equipped to provide our clients a specific, safe and powerful way to utilize AI. The opportunity is transformative, and we have the team, experience and resources to deliver on its promise."