Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

As travel digital ID concepts mature, experts discuss the challenges
News / Technology
As travel digital ID concepts mature, experts discuss the challenges
By Mark Frary | January 9, 2025
The importance of collaboration, standardization and combining AI with SSID was discussed during a... Read More
Delta provides glimpse at future with digital assistant
News / Technology
Delta provides glimpse at future with digital assistant
By Morgan Hines | January 8, 2025
Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual... Read More
AWS on using technology to drive customer-centricity in travel
From Our Partners / Technology
AWS on using technology to drive customer-centricity in travel
By PhocusWire | January 8, 2025
 AWSprovides cloud computing technology to companies around the world, including many in travel... Read More
Mews boosts presence in APAC and UK markets with acquisition of Clarity
News / Technology
Mews boosts presence in APAC and UK markets with acquisition of Clarity
By Linda Fox | January 7, 2025
The acquisition of Clarity Hospitality Software Solutions will expand Mews' footprint in the APAC and... Read More
Travel veterans discuss mega deal potential, AI fatigue and technical deficit
News / Technology
Travel veterans discuss mega deal potential, AI fatigue and technical deficit
By Linda Fox | January 7, 2025
Predicting travel's future isn't easy with so many external factors impacting the industry, but... Read More
Traversing.ai - Launch pitch at The Phocuswright Conference 2024
Interview / Technology
Traversing.ai - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | January 3, 2025
Traversing.ai is a startup offering a unified sales, distribution and marketing platform for hotels,... Read More
How blockchain can revolutionize customer engagement in travel
Opinion / Technology
How blockchain can revolutionize customer engagement in travel
By Can Taner - Bitpace | January 3, 2025
Travel loyalty programs are becoming outdated and blockchain-based token systems may be the new... Read More
The importance of using data to empower travelers
News / Technology
The importance of using data to empower travelers
By Linda Fox | January 2, 2025
Filip Filipov, a former vice president of Skyscanner, left travel more than four years ago, and... Read More
Travel industry leaders' predictions for 2025
News / Technology
Travel industry leaders' predictions for 2025
By Morgan Hines | January 2, 2025
Executives from Travelport, Klook, Cloudbeds, Spotnana, Mews and more share their predictions for the... Read More
Corporate travel executives discuss AI hype and efficiency gains
News / Technology
Corporate travel executives discuss AI hype and efficiency gains
By Linda Fox | December 30, 2024
Amex GBT's vice president of AI strategy and the founder of business travel AI startup Otto discuss... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More