Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Insights from Japan travel market - top websites and user engagement
News / Technology
Insights from Japan travel market - top websites and user engagement
By Karthick Prabu | October 16, 2013
Believe it or not, a non-travel industry company's website is the most visited Japan travel website.... Read More
Mobile travelers increasingly call to book - travel companies must optimize call centers
News / Technology
Mobile travelers increasingly call to book - travel companies must optimize call centers
By Sean O'Neil | October 16, 2013
The typical travel company thinks it has adapted to the popularity of mobiles. But many act as if it's... Read More
Japan tourist attraction uses digital penguins to increase visits
News / Technology
Japan tourist attraction uses digital penguins to increase visits
By Karthick Prabu | October 16, 2013
[video_popup width="805" height="454" video_link="http://www.youtube.com/watch?v=IK4-zPD_25U"... Read More
Gatwick Airport recruits staff for Instagram mobile remit
News / Technology
Gatwick Airport recruits staff for Instagram mobile remit
By Linda Fox | October 15, 2013
Gatwick Airport has trained up a team of staff on how to take the best pictures in and around the... Read More
Airlines, brace for a new dimension in inflight entertainment
News / Technology
Airlines, brace for a new dimension in inflight entertainment
By Linda Fox | October 14, 2013
Who remembers the Virgin Atlantic passenger who wrote a lengthy letter complaining about his inflight... Read More
Mobile payments in travel - what you can hear is the sound of no trend happening
News / Technology
Mobile payments in travel - what you can hear is the sound of no trend happening
By Viewpoints | October 11, 2013
Speaking at a conference earlier this year with some 200 mostly global airlines and hotels in... Read More
WEBINAR VIDEO - Demystifying hotel metasearch
Webinars / Technology
WEBINAR VIDEO - Demystifying hotel metasearch
By PhocusWire | October 10, 2013
[video_popup width="805" height="454" video_link="http://www.youtube.com/watch?v=dy8OhcnbMEc"... Read More
Flying app's unconventional path includes refunds, 3D-printed maps
News / Technology
Flying app's unconventional path includes refunds, 3D-printed maps
By Sean O'Neil | October 9, 2013
Flying, an iPhone app that debuted this year, helps travelers manage their itineraries -- a service... Read More
Mobile gets symbolic for translation help
News / Technology
Mobile gets symbolic for translation help
By Linda Fox | October 9, 2013
Here's a quirky take on mobile translation apps, and there are sure to be others out there using... Read More
Why the office will eventually empty out
News / Technology
Why the office will eventually empty out
By PhocusWire | October 9, 2013
SYSTEMS: Remember a few years back when many folk predicted the "paper-less office"? Yeah, never quite... Read More
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 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More