Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Ryanair continues digital offensive, unveils website improvements
News / Technology
Ryanair continues digital offensive, unveils website improvements
By Linda Fox | October 30, 2013
Ryanair has unveiled a raft of improvements to its website aimed at making the booking process easier... Read More
Deep dive into travel research activity by online and offline bookers
News / Technology
Deep dive into travel research activity by online and offline bookers
By Kevin May | October 29, 2013
Google has been very busy of late with its travel research. After last week's plea for simplicity,... Read More
Lack of knowledge holding mobile advance back for hotels
News / Technology
Lack of knowledge holding mobile advance back for hotels
By Linda Fox | October 29, 2013
Hoteliers says their lack of knowledge is preventing them from optimising for mobile according to... Read More
Five things you need to know about African online travel industry
News / Technology
Five things you need to know about African online travel industry
By Karthick Prabu | October 29, 2013
Amadeus and World Wide Worx conducted research about the African online travel industry, identifying... Read More
The Digital Elite - catering for hyper-connected travellers [INFOGRAPHIC]
News / Technology
The Digital Elite - catering for hyper-connected travellers [INFOGRAPHIC]
By Karthick Prabu | October 28, 2013
Gone are the days when travel brands think about device (mobile, tablet, PC) specific traffic.... Read More
WEBINAR VIDEO - Customer experience in travel
Webinars / Technology
WEBINAR VIDEO - Customer experience in travel
By PhocusWire | October 27, 2013
[video_popup width="805" height="454" video_link="http://www.youtube.com/watch?v=BqHZJv1oJoc"... Read More
Stop thinking of mobile as a separate channel - it affects your performance
News / Technology
Stop thinking of mobile as a separate channel - it affects your performance
By Viewpoints | October 25, 2013
A question that we are repeatedly asked by clients, new to performance marketing, is: "Should we build... Read More
TripAdvisor says no plans to become an OTA, happy to remain booking facilitator
News / Technology
TripAdvisor says no plans to become an OTA, happy to remain booking facilitator
By Karthick Prabu | October 24, 2013
TripAdvisor has moved quickly to reassure quite possibly the entire hospitality sector and world of... Read More
Wearable technology - challenges and opportunities
News / Technology
Wearable technology - challenges and opportunities
By Viewpoints | October 24, 2013
Wearable technology is a consumer trend that has seemingly come out of nowhere in 2013. Hardly a week... Read More
WEBINAR VIDEO - Big Data, customer analytics and loyalty marketing
Webinars / Technology
WEBINAR VIDEO - Big Data, customer analytics and loyalty marketing
By PhocusWire | October 23, 2013
Want to improve the customer experience while optimizing customer service, marketing spend and wallet... Read More
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 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More