Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Accor's tech chief on experiences, shifting mindset and system fragmentation
News / Technology
Accor's tech chief on experiences, shifting mindset and system fragmentation
By Linda Fox | July 16, 2025
Accor's chief commercial, digital and technology officer Alix Boulnois shared her thoughts on the... Read More
Delta encouraged by early results of AI pricing with Fetcherr
News / Technology
Delta encouraged by early results of AI pricing with Fetcherr
By Linda Fox | July 14, 2025
Delta said during an investor day back in November that it had deployed the Fetcherr technology across... Read More
Industry leaders on the future of digital identity and AI agents
News / Technology
Industry leaders on the future of digital identity and AI agents
By Abby Crotty | July 14, 2025
During a session at Phocuswright Europe 2025, industry leaders discussed the impact of digital... Read More
AiOla lands investment from United Airlines for voice AI tools
News / Technology
AiOla lands investment from United Airlines for voice AI tools
By Linda Fox | July 11, 2025
United Airlines is exploring various use cases with aiOla's voice and conversational AI.... Read More
European hotels show interest in AI but gaps remain
News / Technology
European hotels show interest in AI but gaps remain
By Abby Crotty | July 11, 2025
A survey of over 1,500 European hotels confirmed there is interest in AI, but uptake is stalled by... Read More
PhocusWire's weekly travel tech news briefs: Mindtrip, Civitatis, Tripadvisor and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Mindtrip, Civitatis, Tripadvisor and more...
By PhocusWire | July 11, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Keeping an eye on the long-tail of luxury travel
News / Technology
Keeping an eye on the long-tail of luxury travel
By Linda Fox | July 11, 2025
"Aspiring" luxury travelers, who make up 35% of the luxury market, are the segment to watch according... Read More
How social media and AI can work together for travel discovery
News / Technology
How social media and AI can work together for travel discovery
By Morgan Hines | July 11, 2025
At Phocuswright Europe, Judith Eyck of HolidayPirates and Adrian Villabruna of Videreo discussed how... Read More
Travel's 'plumbers' on the evolving definition of connectivity success
News / Technology
Travel's 'plumbers' on the evolving definition of connectivity success
By Morgan Hines | July 10, 2025
 As technology advances, providers' definition of connectivity success has shifted.... Read More
Travelers increasingly turning to AI for leisure trip planning
News / Technology
Travelers increasingly turning to AI for leisure trip planning
By Abby Crotty | July 10, 2025
AI tools are becoming more common for leisure travel planning, especially with travelers from emerging... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More