Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Home rental business buys Hello Scout, gets exclusive access
News / Technology
Home rental business buys Hello Scout, gets exclusive access
By Martin Cowen | August 15, 2017
Hello Scout, a San Francisco-based personalisation and text messaging platform for hotels, has been... Read More
Emerging technologies – best to be an early or late adopter?
News / Technology
Emerging technologies – best to be an early or late adopter?
By Viewpoints | August 14, 2017
This is a viewpoint by Ross Fastuca, CIO and cofounder, Travelport Locomote. VR, AR, AI, 3D printers... Read More
Packages, meta and mobile lead the way for lastminute group
News / Technology
Packages, meta and mobile lead the way for lastminute group
By Martin Cowen | August 14, 2017
lastminute.com group's first half results reveals some big strategic shifts over the past year, with... Read More
Airbnb and overtourism - let the statistics have their say
News / Technology
Airbnb and overtourism - let the statistics have their say
By Martin Cowen | August 11, 2017
Airbnb has released some figures which might please its investors but, on the face of it, do little to... Read More
MakeMyTrip records gross bookings of $1 billion for the quarter
News / Technology
MakeMyTrip records gross bookings of $1 billion for the quarter
By Martin Cowen | August 10, 2017
MakeMyTrip's results for the April-June quarter tell a familiar story of double and triple-digit... Read More
JetBlue banks on proactive customer service with investment in Gladly
News / Technology
JetBlue banks on proactive customer service with investment in Gladly
By Marisa Garcia | August 10, 2017
JetBlue will centralize all customer communications through a new partnership with Gladly and will... Read More
The emperor's new chains - seeing through the Blockchain hype
News / Technology
The emperor's new chains - seeing through the Blockchain hype
By Viewpoints | August 9, 2017
Since Bitcoin first appeared in 2008 people have been looking for the next ‘killer application’ for... Read More
2017 Direct Booking Summit Americas
Webinars / Technology
2017 Direct Booking Summit Americas
By PhocusWire | August 9, 2017
Following the sell-out inaugural event in Washington DC last year, the Direct Booking Summit is back... Read More
Alibaba and Marriott target Chinese outbound travellers with joint venture
News / Technology
Alibaba and Marriott target Chinese outbound travellers with joint venture
By Linda Fox | August 7, 2017
Alibaba and Marriott International have announced a joint venture which will manage the Chinese... Read More
4Suites attracts $440,000 in seed funding
News / Technology
4Suites attracts $440,000 in seed funding
By Linda Fox | August 4, 2017
4Suites, a startup in the mobile space helping consumers manage hotel stays, has raised seed funding... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More