Automation at hotels allows for streamlining everything from the check-in process to room controls, though many argue not all human-powered elements behind the guest experience can be replicated.
With its new line of robots, LG is going one step further with physical robots powered to deliver meals, drop off luggage and even assist with grocery shopping. Is this the future guests really want?
LG is introducing CLOi (pronounced KLOH-ee), a line of three new concept robots specifically developed for commercial use at hotels, airports and supermarkets.
The trio will be unveiled at CES 2018, the Consumer Technology Association’s show, this week in Las Vegas.
The purpose of the Serving Robot is to deliver meals and drinks to guests and customers at hotels and airport lounges quickly and efficiently.
Designed to deliver luggage to guests’ rooms, the Porter Robot minimizes the inconvenience that may result from slow service and long wait times during a hotel stay.
Finally, LG's third new robot is made to work with customers at a supermarket, telling them the price of products and then guiding them through the aisles.