Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

LG's new robots designed to replace hotel staff
Notated News / Technology
LG's new robots designed to replace hotel staff
By Esther Hertzfeld - Hotel Management | January 10, 2018
With its new line of robots, LG is going one step further with physical robots powered to deliver... Read More
Video: Don't believe the hype of digital assistants - embrace it
News / Technology
Video: Don't believe the hype of digital assistants - embrace it
By Kevin May | January 10, 2018
The emergence of digital assistants in the past few years has excited many people in the travel... Read More
Ctrip and Priceline dine out together
News / Technology
Ctrip and Priceline dine out together
By Martin Cowen | January 10, 2018
Ctrip's Chinese customers visiting North America will be able to book restaurants using Priceline... Read More
hotel-revenue-management-2
Opinion / Distribution
Emerging technologies are outsmarting the hotel revenue model
By Rom Hendler - InnoVel | January 10, 2018
Just when hoteliers thought they’ve mastered the art of working with online travel agents, there seems... Read More
How airlines can do social media service better
News / Technology
How airlines can do social media service better
By Marisa Garcia | January 10, 2018
Social media customer service firm Conversocial has published its Airline Benchmark Report for 2018,... Read More
maidbot wrapup
Notated News / Technology
Klook, Maidbot, Peakwork and more news briefs today...
By PhocusWire | January 9, 2018
In our latest wrap-up of news in brief: Klook rolls out Mobile Pass… Bissell invests in Maidbot…... Read More
Behold the electric flying taxi
Notated News / Technology
Behold the electric flying taxi
By Andrew Hawkins - The Verge | January 9, 2018
Helicopters aren’t typically found among the gadget and car insanity at CES, but Bell Helicopter... Read More
Amadeus tests transactional bot in Thailand
News / Technology
Amadeus tests transactional bot in Thailand
By Martin Cowen | January 9, 2018
An Indian-based chatbot specialist, which has received funding from a US-based incubator, has... Read More
The top 10 technology priorities for airlines in 2018
News / Technology
The top 10 technology priorities for airlines in 2018
By Marisa Garcia | January 9, 2018
Each new year gives us a unique opportunity to review priorities and put together a sound plan for... Read More
Keeping in touch with trends for the year ahead
From Our Partners / Technology
Keeping in touch with trends for the year ahead
By Sponsored Content | January 9, 2018
This is a viewpoint from David Chapple, event director for Travel Technology Europe. There are so many... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More