Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Voice tech in travel, part 1: Brand adoption
News / Technology
Voice tech in travel, part 1: Brand adoption
By Mitra Sorrells | March 5, 2018
The days of typing search terms into a browser or clicking through drop-down menus may be fading.... Read More
tnoozLIVE@TTE: Travelport's Simon Ferguson on voice, traveller engagement and human contact
News / Technology
tnoozLIVE@TTE: Travelport's Simon Ferguson on voice, traveller engagement and human contact
By Linda Fox | March 5, 2018
This is the first of a series of articles spun out of tnoozLIVE@TTE, recorded live at the TTE event... Read More
Redeam raises $7.7 million funding to further tours automation push
News / Technology
Redeam raises $7.7 million funding to further tours automation push
By Linda Fox | March 5, 2018
Redeam, which helps tours and attractions distributors automate the ticket process, has raised $7.7... Read More
Artificial intelligence in space: CIMON says HAL is not all that
News / Technology
Artificial intelligence in space: CIMON says HAL is not all that
By Marisa Garcia | March 2, 2018
Those whose first introduction to artificial intelligence was the disembodied voice and menacing red... Read More
Baidu app can mimic your voice after just one minute
Notated News / Technology
Baidu app can mimic your voice after just one minute
By Luke Dormehl - Digital Trends | March 1, 2018
Researchers at Chinese search giant Baidu have created an artificial intelligence they claim can learn... Read More
Hotels share ideas to meet the hi-tech and demanding guest
News / Technology
Hotels share ideas to meet the hi-tech and demanding guest
By Kevin May | March 1, 2018
Hoteliers may fear the continued automation and digitisation of the sector but are accepting that they... Read More
WeChat usage by travel brands
News / Technology
How travel brands are using WeChat to reach Chinese consumers
By Mitra Sorrells | March 1, 2018
With more than 963 million active users each month, WeChat is the leading social media app in China.... Read More
Kayak Google Hangouts Chat bot
News / Technology
Google's new Hangouts Chat launches with Kayak chatbot
By Mitra Sorrells | March 1, 2018
Google has released Hangouts Chat – a collaboration tool widely called Google’s competitor to Slack –... Read More
Netflix knows what you want - should travel brands too?
News / Technology
Netflix knows what you want - should travel brands too?
By Viewpoints | March 1, 2018
This is a viewpoint from Matt Walker, chief storyteller at LikeWhere Netflix knows something about... Read More
What you need to know about where and how Chinese tourists spend their money
News / Technology
What you need to know about where and how Chinese tourists spend their money
By Marisa Garcia | March 1, 2018
The spending habits of Chinese tourists abroad is the subject of an Outbound Chinese Tourism and... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More