Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Internet of Things for hotels - great, until a hacker calls
Opinion / Technology
Internet of Things for hotels - great, until a hacker calls
By Dean Coclin - DigiCert | May 24, 2018
Smart devices, often referred to as the Internet of Things, offer the hospitality industry the... Read More
The ultimate guide to website design for hotels
News / Technology
The ultimate guide to website design for hotels
By Simone Puorto | May 24, 2018
"The art of design is to make complicated things simple" ~Tim Parsey Although a webless world seems... Read More
Introducing the Ctrip customer-centricity playbook for global supremacy
News / Technology
Introducing the Ctrip customer-centricity playbook for global supremacy
By Martin Cowen | May 24, 2018
Ctrip's first quarter 2018 financials contain some impressive triple-digit growth figures, while... Read More
PODCAST: PhocusWire PundIT Show #13
News / Technology
PODCAST: PhocusWire PundIT Show #13
By Kevin May | May 23, 2018
Whoever thought you could have an extremely detailed and combative discussion about metasearch and... Read More
Nordic Choice projection mapping
News / Technology
How projection mapping allows guests to customize hotel room décor
By Mitra Sorrells | May 23, 2018
Hotel rooms without windows – either because they are interior rooms or they are located under ground... Read More
Global Aviation Festival London
News / Technology
Global Aviation Festival London
By PhocusWire | May 23, 2018
The Global Aviation Festival London takes place from 5 - 7 September. It is an exhibition and... Read More
Rethinking touchpoints in the travel industry
From Our Partners / Technology
Rethinking touchpoints in the travel industry
By Sponsored Content | May 22, 2018
Sponsored by Smartvel. The customer journey and the associated touchpoints are established parts of... Read More
Security series part 3 biometrics
News / Technology
Unlocking travel security, part 3: Biometric ID
By Mitra Sorrells | May 21, 2018
For the first two installments of our series on privacy and security, we have looked at cybersecurity... Read More
Trekksoft buys DigiTickets attraction ticket system
News / Technology
Trekksoft buys DigiTickets attraction ticket system
By Kevin May | May 21, 2018
DigiTickets is now part of the Trekksoft family following an acquisition of the U.K.-based attraction... Read More
power paradox pcw
News / Technology
The Phocuswright Conference 2018: Introducing the Power Paradox
By PhocusWire | May 17, 2018
Travel’s biggest have never been bigger. So much market power for so few. This status quo is... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More