Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

tnoozLIVE@TTE: Travelport's Simon Ferguson on voice, traveller engagement and human contact
News / Technology
tnoozLIVE@TTE: Travelport's Simon Ferguson on voice, traveller engagement and human contact
By Linda Fox | March 5, 2018
This is the first of a series of articles spun out of tnoozLIVE@TTE, recorded live at the TTE event... Read More
Redeam raises $7.7 million funding to further tours automation push
News / Technology
Redeam raises $7.7 million funding to further tours automation push
By Linda Fox | March 5, 2018
Redeam, which helps tours and attractions distributors automate the ticket process, has raised $7.7... Read More
Artificial intelligence in space: CIMON says HAL is not all that
News / Technology
Artificial intelligence in space: CIMON says HAL is not all that
By Marisa Garcia | March 2, 2018
Those whose first introduction to artificial intelligence was the disembodied voice and menacing red... Read More
Baidu app can mimic your voice after just one minute
Notated News / Technology
Baidu app can mimic your voice after just one minute
By Luke Dormehl - Digital Trends | March 1, 2018
Researchers at Chinese search giant Baidu have created an artificial intelligence they claim can learn... Read More
Hotels share ideas to meet the hi-tech and demanding guest
News / Technology
Hotels share ideas to meet the hi-tech and demanding guest
By Kevin May | March 1, 2018
Hoteliers may fear the continued automation and digitisation of the sector but are accepting that they... Read More
WeChat usage by travel brands
News / Technology
How travel brands are using WeChat to reach Chinese consumers
By Mitra Sorrells | March 1, 2018
With more than 963 million active users each month, WeChat is the leading social media app in China.... Read More
Kayak Google Hangouts Chat bot
News / Technology
Google's new Hangouts Chat launches with Kayak chatbot
By Mitra Sorrells | March 1, 2018
Google has released Hangouts Chat – a collaboration tool widely called Google’s competitor to Slack –... Read More
Netflix knows what you want - should travel brands too?
News / Technology
Netflix knows what you want - should travel brands too?
By Viewpoints | March 1, 2018
This is a viewpoint from Matt Walker, chief storyteller at LikeWhere Netflix knows something about... Read More
What you need to know about where and how Chinese tourists spend their money
News / Technology
What you need to know about where and how Chinese tourists spend their money
By Marisa Garcia | March 1, 2018
The spending habits of Chinese tourists abroad is the subject of an Outbound Chinese Tourism and... Read More
Blockchain and a potential snafu with EU privacy law
Notated News / Technology
Blockchain and a potential snafu with EU privacy law
By David Meyer - IAPP | February 28, 2018
There's one huge problem on the horizon for blockchain: Europe's privacy push in the shape of its... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More