Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Amazon finally talks about travel, launches Alexa for Hospitality
News / Technology
Amazon finally talks about travel, launches Alexa for Hospitality
By Kevin May | June 19, 2018
Amazon's first official foray into the travel industry for a few years is here: Alexa for Hospitality... Read More
grand-budapest-hotel-AI
Opinion / Technology
Don't panic! Artificial intelligence will bring human touch to hotels
By Frank Reeves - Avvio | June 19, 2018
The problem with all new hotel technology, unfortunately, is that innovation gets turned into... Read More
Taking friction out of travel booking, Alibaba and Fliggy style
From Our Partners / Technology
Taking friction out of travel booking, Alibaba and Fliggy style
By Sponsored Content | June 19, 2018
This is an article by Ritesh Gupta for TravelDaily China.It appears as part of the tnooz sponsored... Read More
Peek pockets $23 million in funding, forms partnership for direct bookings with Google
News / Technology
Peek pockets $23 million in funding, forms partnership for direct bookings with Google
By Linda Fox | June 19, 2018
Peek, the tours and activities platform, has announced a $23 million Series B round of funding. The... Read More
VIDEO: Travel planning with digital assistants
News / Technology
VIDEO: Travel planning with digital assistants
By PhocusWire | June 18, 2018
Digital assistants in travel are not an entirely new form of technology - moreover, just another layer... Read More
quote of the week 25
News / Technology
QOTW: Something about throwing out the playbook
By PhocusWire | June 15, 2018
Quote from Jen O'Twomney, vice president of Expedia Local Expert.... Read More
Booking.com driving self-service - chatbot answers almost half of post booking queries
News / Technology
Booking.com driving self-service - chatbot answers almost half of post booking queries
By Rob Gill | June 15, 2018
The majority of consumers prefer to use self-service tools when researching travel options, according... Read More
Debunking the impact of blockchain on hotel distribution
Opinion / Technology
Debunking the impact of blockchain on hotel distribution
By Max Starkov - HEBS Digital | June 14, 2018
A recent article on the Nasdaq website claims blockchain‐based platforms “offer promising solutions”... Read More
Is virtual reality still in search of its real purpose in travel?
News / Technology
Is virtual reality still in search of its real purpose in travel?
By Viewpoints | June 14, 2018
This is a viewpoint from Caroline Camilli Gay, from SITA Lab. “This is the year Virtual Reality goes... Read More
Europe Travel Launch 2018: Amadeus
Interview / Technology
Europe Travel Launch 2018: Amadeus
By PhocusWire | June 14, 2018
Amadeus reckons it has found a solution for travel agencies that are not getting the best rates when... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More