Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

angie-acquires-roxy-guest-tech
News / Technology
Angie takes over rival Roxy in guest room tech consolidation
By Linda Fox | May 13, 2019
Angie Hospitality acquires the assets of Roxy, a rival in the hotel guest room technology space.... Read More
finnair-NDC-program
News / Distribution
Finnair unveils NDC partner program (but won't surcharge agents for non-use)
By Linda Fox | May 10, 2019
Agents will have a number of ways to access content such as building a direct connect with Finnair via... Read More
PhocusWire Article 4_800x400-01
From Our Partners / Technology
On a strong growth curve, independent hotels look to personalization to sustain success
By Diane Merlino | May 10, 2019
As revenue growth for independent hotels continues to outpace branded properties, many are turning to... Read More
Listen up: How active listening can open doors to career growth
Opinion / Technology
Listen up: How active listening can open doors to career growth
By Colleen Coulter - Facebook | May 10, 2019
At its core, active listening is simply paying closer attention. Sounds straightforward, but in... Read More
Google uses car rental booking to demo next phase of voice assistant tech
News / Technology
Google uses car rental booking to demo next phase of voice assistant tech
By Kevin May | May 9, 2019
A fairly significant step up in voice technology was unveiled by Google this week - with car... Read More
Why network performance monitoring is critical to the hospitality industry
Opinion / Technology
Why network performance monitoring is critical to the hospitality industry
By Adam Edwards - AppNeta | May 9, 2019
For hoteliers, it's not just about delivering Wi-Fi technology to guests: Connectivity also plays a... Read More
phocuswright research personalization
News / Technology
Tailoring the user experience: Personalization, customization or individualization?
By Phocuswright Research  | May 9, 2019
Three fundamental approaches are employed to tailor the user experience based on both explicit... Read More
hostfully-seed-funding
News / Technology
Hostfully brings in $1M in seed funding as it looks to grow team
By Linda Fox | May 8, 2019
The round was led by Precursor Ventures with MergeLane, Wharton Alumni Angels, Blue Startups and... Read More
Using tech to overhaul one of the most troublesome parts of the travel experience
News / Technology
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells | May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional... Read More
In the green room at Phocuswright Europe with... Aaron Gowell
Interview / Technology
In the green room at Phocuswright Europe with... Aaron Gowell
By PhocusWire | May 6, 2019
In a series of interviews with executives participating at the event in Amsterdam in May, Phocuswire... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More