Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Travel industry sees marketing potential in web3
News / Technology
Travel industry sees marketing potential in web3
By Linda Fox | June 9, 2022
Travel marketers are keen to explore technologies such as the metaverse, AI and NFTs.... Read More
A DMO's guide to NFTs
Opinion / Technology
A DMO's guide to NFTs
By Martin Stoll - Sparkloft Media | June 3, 2022
Travel marketers should pay close attention, understand the technology and start experimenting... Read More
pulse-autonomous
News / Technology
VIDEO: The role of autonomous vehicles for tours and activities
By PhocusWire | June 2, 2022
Autoura founder and CEO Alex Bainbridge discusses why autonomous vehicles could be an ideal match for... Read More
big-chair-dohop
Interview / Technology
In The Big Chair - David Gunnarsson of Dohop
By Mitra Sorrells | June 1, 2022
Dohop is an Icelandic technology company that provides interlining technology to enable air-to-air and... Read More
AI, CRM and online booking tipped to boost travel recovery
News / Technology
AI, CRM and online booking tipped to boost travel recovery
By Linda Fox | May 27, 2022
Travel technology buyers and suppliers list the top five technologies they believe will boost the... Read More
phocuswright-europe-2022-ssi
News / Technology
Phocuswright Europe 2022: Developing decentralized ID
By PhocusWire | May 27, 2022
Two of the people leading work on decentralized digital identity for travel will take the stage to... Read More
wit-phocuswright-global-startup-2022.4
Event / Technology
Phocuswright WiT Global Startup Pitch 2022 event listing
May 25-26, 2022
The Global Startup Pitch 2022 will showcase the best of startups from six regions – North Asia, South... On Demand
IDS-Next-shawman
News / Technology
IDS Next acquires Shawman Software in hospitality tech roll-up
By Linda Fox | May 24, 2022
IDS Next says the acquisition enables it to speed up the move to “full-stack enterprise cloud... Read More
A hotelier's guide to Google Analytics 4
Opinion / Technology
A hotelier's guide to Google Analytics 4
By Sam Weston - 80 Days | May 23, 2022
It's an end of an era: Google is sunsetting Universal Analytics. Here's what hotels need to know the... Read More
WTTC calls on governments to introduce a digital travel portal
News / Technology
WTTC calls on governments to introduce a digital travel portal
By Jill Menze | May 20, 2022
In a new report, the WTTC outlines how governments can implement a digital travel portal to check a... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More