Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

marriott-tech-investment
News / Technology
Marriott boosting app and wider digital investment in 2023
By Linda Fox | February 15, 2023
The hotel giant says investment in its Bonvoy loyalty program app and other digital products are key... Read More
linkedin-audio-chatgpt
News / Technology
How ChatGPT will transform the travel industry - a PhocusWire LinkedIn Audio event
By Mitra Sorrells | February 14, 2023
Join us for PhocusWire's debut LinkedIn Audio Event as we discuss this topic with Microsoft's... Read More
mastercard-sponsored-header
From Our Partners / Technology
Travel agencies embrace a virtual future for B2B payments
By Chiara Quaia - Mastercard | February 9, 2023
Travel agencies are switching to the merchant of record payment model to increase protection and gain... Read More
EV Hotels Crypto Ballroom
Interview / Technology
Q&A: EV Hotels’ vision to serve “technology travelers”
By Derek Catron | February 9, 2023
EV Hotels bills itself as the first smart hotel brand with experiences in crypto and NFT.  ... Read More
Future traveler segments and the forces forging them
News / Technology
Future traveler segments and the forces forging them
By Linda Fox | February 7, 2023
A new Amadeus study defines different groups of travelers and gauges their attitudes toward travel in... Read More
autonomous-vehicles-go-car
News / Technology
Autonomous vehicles break into tours and attractions
By Kathryn Walson | February 6, 2023
GoCar is preparing to roll out self-driving electric vehicles, with a Las Vegas demonstration... Read More
traveler-wellbeing-technology
News / Technology
Traveler well-being and the shift to purposeful business travel
By Linda Fox | February 1, 2023
Three years from the start of the pandemic, there is talk beyond safety to more of a focus on traveler... Read More
sita-2022-airline-it-trends
News / Technology
Airlines plan tech investment boost to drive efficiency
By Linda Fox | January 31, 2023
The latest SITA report on aviation technology reveals investment priorities including cybersecurity... Read More
The power - and limitations - of ChatGPT for travel
Opinion / Technology
The power - and limitations - of ChatGPT for travel
By Lennart Dobravsky - Lufthansa Innovation Hub | January 30, 2023
Lufthansa Innovation Hub takes a deeper dive into ChatGPT and the opportunities it may present for the... Read More
Highs and lows of tech innovation in 2022
Opinion / Technology
Highs and lows of tech innovation in 2022
By Chris Carmichael - TUI Musement | January 26, 2023
Did the hype in the past 12 months surrounding emerging technologies such as metaverse, NFTs and AI... Read More
Sponsored Content
From Our Partners
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More