Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Activities operator Merlin deploys smart tech for guest experience
News / Technology
Activities operator Merlin deploys smart tech for guest experience
By Jaime Biesiada - Travel Weekly | April 18, 2022
Merlin Entertainments, operator of Legoland theme parks, Sea Life aquariums and other attractions,... Read More
Business travel, sustainability must co‐exist in era of mobility
Opinion / Technology
Business travel, sustainability must co‐exist in era of mobility
By Vivi Cahyadi Himmel - AltoVita | April 18, 2022
These key factors will drive conversions in the business travel space and help address climate change.... Read More
mindsay-acquired-by-laiye
News / Technology
Travel chatbot provider Mindsay acquired by automation specialist Laiye
By Mitra Sorrells | April 14, 2022
Mindsay's AI-powered chat solutions are used by hotels, airlines, airports, OTAs and rail companies to... Read More
valpas-bed-bug-solution
News / Technology
Valpas scurries off with €1.6M for bed bug tech solution
By Jill Menze | April 14, 2022
Valpas’ IoT-enabled bed legs trap bed bugs and alert hotel staff.... Read More
OTA Insight acquires hotel revenue management tech company Kriya RevGen
News / Technology
OTA Insight acquires hotel revenue management tech company Kriya RevGen
By Jill Menze | April 14, 2022
OTA Insight and Kriya RevGen will form a business intelligence solution that delivers tailored... Read More
five-acquired-by-bosch
News / Technology
Five acquired by Bosch to further autonomous driving ambitions
By Linda Fox | April 13, 2022
Bosch beat off other bidders to purchase the U.K.-based company and says the two share a "common... Read More
Decentralization is not a dirty word in hospitality
Opinion / Technology
Decentralization is not a dirty word in hospitality
By Vinod Kelwani - Technoheaven | April 13, 2022
When you evaluate the basis for a decentralized hospitality market, as a travel agent or online travel... Read More
How a travel insurtech brand returned from an all-time low
News / Technology
How a travel insurtech brand returned from an all-time low
By Jill Menze | April 13, 2022
Squaremouth hit a low of 12 sales on April 12, 2020. Two years later, the insurtech company has... Read More
The difference between touchless and frictionless travel
News / Technology
The difference between touchless and frictionless travel
By Phocuswright Research | April 12, 2022
For the travel industry, SSI represents a dramatic shift in the way customer information is stored and... Read More
Kurt Ekert on how Sabre will disrupt itself to win the market
News / Technology
Kurt Ekert on how Sabre will disrupt itself to win the market
By Yeoh Siew Hoon - WiT | April 12, 2022
The Sabre president explains how the GDS is undergoing its most dramatic digital transformation yet.... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More