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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Marketing watch: The top 5 challenges facing marketers globally
News / Online
Marketing watch: The top 5 challenges facing marketers globally
By Nick Vivion | January 28, 2015
The "marketer" designation continues to shift towards a new "marketing technologist" title, according... Read More
Beat the travel website blues: Five steps to better performance
News / Online
Beat the travel website blues: Five steps to better performance
By Viewpoints | January 28, 2015
So you made it through the busy holiday travel season and are gunning for a great 2015. The US (and... Read More
Apple Maps Connect expands outside of the US
News / Technology
Apple Maps Connect expands outside of the US
By Nick Vivion | January 27, 2015
Apple opened its Apple Maps to small business owners back in October 2014, creating a method for... Read More
New tools for travel, as Twitter adds group chat and video recording
News / Online
New tools for travel, as Twitter adds group chat and video recording
By Nick Vivion | January 27, 2015
Travel marketers and conference organizers are two potential users for two new Twitter features: group... Read More
Hotel technology investments to increase in 2015 to match guest expectations
News / Technology
Hotel technology investments to increase in 2015 to match guest expectations
By Nick Vivion | January 26, 2015
Hotels are matching heightened guest expectations with an increase in hotel technology budgets,... Read More
Travelers love social media — and here's what travel brands must do to keep up
News / Online
Travelers love social media — and here's what travel brands must do to keep up
By Nick Vivion | January 26, 2015
Travelers continue to use social media as a key part of the travel experience, and yet travel brands... Read More
Mega (and meta) digital social mobile study released
News / Distribution
Mega (and meta) digital social mobile study released
By Martin Cowen | January 25, 2015
We Are Social, a global social media agency, has released its "Digital Social Mobile in 2015" report,... Read More
Expedia buys Travelocity for $280 million
News / Distribution
Expedia buys Travelocity for $280 million
By Kevin May | January 23, 2015
Sabre has finally offloaded its interest in consumer-facing businesses by selling Travelocity to... Read More
Exploring the leverage in airline loyalty
News / Distribution
Exploring the leverage in airline loyalty
By Viewpoints | January 22, 2015
From a loyalty perspective it is widely accepted that travel rewards, such as flights and holidays,... Read More
Airline and hotel apps less popular than OTA apps with Millennials
News / Technology
Airline and hotel apps less popular than OTA apps with Millennials
By Nick Vivion | January 21, 2015
Millennials are under-indexing on airline and hotel apps, while dramatically over-indexing in their... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More