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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Distribution

Tapping emotions at the moment of booking

By Viewpoints | December 29, 2014

When you think of it, it might seem like an obvious question: what motivates people to travel on... Read More

News / Technology

Switching the focus from problem solving to travel inspiration apps

By Viewpoints | December 23, 2014

These days, the focus of technology seems to be solving all of our problems. Apps exist to help us... Read More

News / Technology

Targeting Marriott, Hyatt to set wifi free worldwide

By Sean O'Neil | December 22, 2014

Hyatt will offer free unlimited wireless internet at its properties worldwide starting in February.... Read More

News / Technology

Reshaping online travel - hurdles and opportunities

By Sean Arena | December 22, 2014

Over the past few years, I’ve read numerous articles from various industry pundits lamenting the lack... Read More

News / Online

Quicket adds new twist to mobile OTA: In-flight movie reviews

By Nick Vivion | December 19, 2014

Quicket is a mobile app that exists to book airline tickets - or as the company touts itself, an app... Read More

News / Technology

How brands can connect with modern mobile travelers [INFOGRAPHIC]

By Kevin May | December 18, 2014

What kind of travel content are mobile travelers looking for when they use their devices? Or, from a... Read More

News / Technology

Travelers have growing expectations of the airport experience

By Nick Vivion | December 18, 2014

Travelers have growing expectations from airports, says the latest FlightView Connected Airport... Read More

News / Distribution

How to crack the Booking.com algorithm

By Viewpoints | December 18, 2014

If we want to improve our positioning on Booking.com as rapidly as possible in order to increase... Read More

News / Online

Understanding bad reviews to increase hotel ROI next year

By Margaret Ady | December 18, 2014

Here’s what we know about good or bad reviews in the travel industry as 2014 comes to a close: they... Read More

News / Distribution

New TV commercials show how far TripAdvisor has evolved [VIDEO]

By Kevin May | December 18, 2014

Travellers in the UK will be the latest to see how far TripAdvisor has moved beyond its original... Read More

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News / Technology

Architecture, pace, culture: Navigating travel's AI transition

News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More