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Online
KLM launches 24/7 customer service for LinkedIn
By Karthick Prabu
|
July 22, 2014
KLM, the airline credited by many for spearheading the use of social media in aviation, has launched yet another service. Now the carrier will be helping its LinkedIn followers with any of their tr...
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News
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Technology
More hotels adopt Intelity's white-label apps
By Sean O'Neil
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July 21, 2014
In the past month, hotel apps have been in the spotlight. Technology firm CheckMate touted its white-label booking tool, while on-demand booking startup Hotel Tonight prototyped a mobile check-in conc...
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News
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Online
Marketing watch: Viral videos capture spend and Facebook ads across devices
By Nick Vivion
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July 21, 2014
Viral video spend is set to increase and Facebook will soon track users across devices to deliver a seamless ad experience. Advertisers spending more on viral videos TalentPartners released the...
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News
How Big Data helped Germany win the World Cup
By PhocusWire
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July 21, 2014
SYSTEMS: Travel brands are forever being told that Big Data (or, at the very least the way brands dissect their existing data) should be some of strategic pillar. Sadly some of the best use cases so...
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News
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Online
Intent Media closes $22.7 million Series C to drive intent marketing
By Nick Vivion
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July 21, 2014
Intent Media, a marketing intelligence solutions provider focused on the travel industry, has closed $22.7 million in Series C. The round was led by NYC-based Insight Venture Partners, with additio...
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News
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Technology
Complexity and openness - why big IT vendors are missing from travel technology
By Viewpoints
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July 21, 2014
Consumers have always shopped around for the best deal on travel and vacations. The Internet simply arms the travel customer with the ultimate weapon for bargain-hunting. In an online travel market...
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News
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Online
Free for a while - Streetview guides by OTAs in prime spot on Google Maps
By Kevin May
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July 21, 2014
Hotels have been recording Google Streetview walk-throughs for a while now - it makes marketing sense as a cool showcase of a property. It's not a cheap exercise, inevitably - hotels have to work w...
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News
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Online
Finnair lambasted online after mistakenly saying it doesn't fly over Ukraine
By Nick Vivion
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July 18, 2014
Social media is a consistently perilous environment for businesses - something Finnair was reminded of today after claiming not to fly over Ukraine. The airline had taken to its Twitter account fol...
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News
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Distribution
Metasurge: How to navigate the growth in metasearch for hotel brands
By Nick Vivion
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July 18, 2014
L2 Thinktank has applied its marketing intelligence brain to metasearch, coming up with an overview of the state of metasearch. The focus is on how hotel brands can leverage metasearch to enjoy an adv...
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News
Why are internet years like dog years?
By PhocusWire
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July 18, 2014
STARTUPS: Lastminute.com was the European poster-child for the tech rush of the late-1990s/early-2000s. It feels an age away now (in web generation terms it probably is), so it is interesting, 14 ye...
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News
How a thorn-in-the-side of the industry is crunching data to plan ahead
By Karthick Prabu
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July 18, 2014
Uber is currently launching in roughly two to three cities, helped not least by its recent $1.2 billion investment at a $18 billion valuation. Behind the scenes, Uber is also heavily crunching its...
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News
Travel agent marketplace TravelTriangle raises $1.7 million
By Karthick Prabu
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July 18, 2014
India-based online marketplace for travel agents, TravelTriangle, has raised pre-series A investment of $1.7 million from SAIF Partners. The company (TLabs showcase) is planning to use the new fund...
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News
Momondo ponders future direction after acquisition interest
By Kevin May
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July 18, 2014
Momondo Group has confirmed it is looking at strategic options in order to "drive forward to the next stage". The company, which has the Momondo metasearch and deals platform Cheapflights in its po...
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News
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Online
Hard Rock, JetBlue, and Texas Tourism tap Olapic to filter the Instagram firehose
By Sean O'Neil
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July 17, 2014
Users of Instagram, the image-sharing platform, have tagged 14 million photos with the #vacation hashtag -- a number that's grown by 4 million since the start of the year, according to digital service...
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News
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Online
JD Power releases annual hotel rankings, finds Millennials more loyal than thought
By Nick Vivion
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July 17, 2014
J.D. Power Associates has released its long-running rankings of consumer satisfaction with hotels, and has found that Millennials are far more loyal than other reports suggest. Overall satisfaction...
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Airbnb names Tripadvisor exec Pepijn Rijvers chief business officer
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Airbnb is making us rethink what a 'direct booking' really means
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Amadeus is working with Anthropic to help developers access content
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WeTravel acquires Tourwriter to broaden custom travel focus
Opinion
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AI search is changing the marketing playbook: How can travel survive?
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The agentic traveler: Is travel ready for AI booking demand?
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PhocusWire's travel tech news briefs: HBX, Marriott, Lighthouse and more...
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Technology
Travel brands continue to chase AI visibility as the landscape shifts
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Payments-first OTA Laters.com raises $1.5M in seed funding
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Klook expands creator access to single-link affiliate marketing tool
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