Loyalty

From Our Partners / Distribution

Why travel is the new battleground for bank loyalty

By Dakota Smith, HTS | May 12, 2026

Travel rewards are reshaping bank loyalty as consumers seek more value, flexibility and ways to offset rising trip costs through credit card travel portals. Read More

Opinion / Technology

Agentic commerce in travel: Who wins, who loses and what to do about it

By Mario Gavira | May 11, 2026

Mario Gavira argues that travel companies face sharply different levels of exposure to agentic AI disruption, with loyalty, unique inventory and human expertise emerging as key defenses. Read More

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Agoda, BizTrip AI and more...

By PhocusWire | May 8, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Finance

Expedia Group hits record Q1 profitability amid AI overhaul

By Morgan Hines | May 7, 2026

CEO Ariane Gorin shared concrete examples of how AI has driven performance across the business. Read More

News / Finance

Journey acquires experiences platform Epicurate

By Cathy Walsh | May 6, 2026

The deal adds dining, wellness and other services to Journey’s loyalty platform for independent hotels and short-term rentals. Read More

News / Online

Phocuswright Europe 2026: Navigating the new era

By PhocusWire | May 4, 2026

The Barcelona conference will examine how artificial intelligence, distribution shifts and changing traveler expectations are reshaping travel strategy. Read More

News / Distribution

Hilton to bring app to more AI platforms

By Linda Fox | April 29, 2026

Hilton unveiled an Anthropic-powered AI trip planner in March. Read More

News / Online

AirAsia MOVE CEO on Gen Z travelers, trust and super apps

By Yeoh Siew Hoon - WiT | April 28, 2026

AirAsia Move CEO Nadia Omer discusses Gen Z travelers, AI and trust and OTAs in the future. Read More

News / Online

Non-negotiables for indulgent travelers and what makes premium worth it

By Phocuswright Research | April 27, 2026

What defines a truly premium trip today? For indulgent travelers, it starts with the basics but quickly moves beyond them. Read More

Interview / Startups

Startup Stage: Travel Smarter uses agentic AI to optimize airline loyalty for travelers

By Cathy Walsh | April 27, 2026

The startup analyzes fragmented airline loyalty data to help frequent travelers optimize status, rewards and program choices in real time. Read More

News / Online

Travel loyalty has a customer measurement problem—payments data is the fix

By Prashant Shah - Galileo Financial Technologies | April 27, 2026

Prashant Shah, VP of product management at Galileo Financial Technologies, argues travel loyalty programs must use payments data beyond credit cards to identify and retain high-value customers. Read More

News / Technology

Envisioning travel in 2046: Industry leaders map the future

By PhocusWire | April 13, 2026

A joint report from Phocuswright and ITB Berlin shares insights on the future of travel and tourism based the inaugural Leadership Exchange event held at ITB Berlin 2026. Read More

News / Online

Staynex Group acquires Sleap.io, adding booking tech and European reach

By Cathy Walsh | April 8, 2026

The deal adds Sleap’s hotel booking platform to the company’s offering ahead of planned token launch. Read More

News / Technology

Travel marketing's AI identity crisis

By Morgan Hines | April 2, 2026

Industry leaders at Phocuswright’s Travel Marketing AI Summit shared varying perspectives on the future of the funnel. Read More

Interview / Online

CEO Spotlight: Nishank Gopalkrishnan of Dreamlines

By Linda Fox | April 1, 2026

Nishank Gopalkrishnan stepped into the CEO role at Dreamlines in mid-2025. He has spent time getting to know the cruise sector and opportunities to grow the business. Read More

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