Expedia Group

The five developments driving the evolution of U.S. OTAs
News / Online
The five developments driving the evolution of U.S. OTAs
By Phocuswright Research | October 13, 2025
Amid cooling domestic demand, U.S. OTAs are adapting to a more competitive and uncertain landscape. Read More
ChatGPT brings apps into chat, starting with Expedia and Booking.com
News / Technology
ChatGPT brings apps into chat, starting with Expedia and Booking.com
By Morgan Hines | October 7, 2025
OpenAI said the system is using Model Context Protocol (MCP) to enable ChatGPT to connect to external tools and data. Read More
Expedia partners with Perplexity for Comet launch
News / Technology
Expedia partners with Perplexity for Comet launch
By Morgan Hines | October 6, 2025
Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading Comet’s recently launched browser. Read More
TikTok launches travel advertising solution
News / Technology
TikTok launches travel advertising solution
By Morgan Hines | September 29, 2025
TikTok’s Travel Ads is meant to connect users with hotel, destination, flight and cruise catalogs as they explore travel content on the platform. Read More
OpenAI chairman shares vision on travel’s AI future
News / Technology
OpenAI chairman shares vision on travel’s AI future
By Morgan Hines | September 19, 2025
Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he uses AI, how it might impact travel intermediaries and more. Read More
Airbnb to launch hotel interface
News / Technology
Airbnb to launch hotel interface
By Morgan Hines | September 17, 2025
Brian Chesky’s discussion of a hotel feature on the Airbnb app follows a fee structure change that positioned the company to compete with online travel agencies. Read More
The U.S. travel booking path fractured by social media, technology
News / Technology
The U.S. travel booking path fractured by social media, technology
By Morgan Hines | September 17, 2025
Younger travelers are straying from the traditional booking path in favor of technology-fueled discovery. Read More
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
News / Technology
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
By Morgan Hines | September 15, 2025
The new tools are aimed at reimagining how travelers discover and book tours that span multiple days. Read More
The Phocuswright Conference 2025 - speakers and program
News / Technology
The Phocuswright Conference 2025 - speakers and program
By PhocusWire | September 11, 2025
The Phocuswright Conference 2025 takes place in San Diego November 18-20 at the Manchester Grand Hyatt. Read More
Unlocking the future of automation: How APIs are powering autonomous distribution
Opinion / Distribution
Unlocking the future of automation: How APIs are powering autonomous distribution
By Chris Hodges - Expedia Group | September 10, 2025
Expedia Group's VP of global connectivity and partner solutions writes that API integration can help improve hoteliers' operational efficiency. Read More
Travel tech flashback: What made headlines in 2024?
News / Technology
Travel tech flashback: What made headlines in 2024?
By Morgan Hines | September 10, 2025
The travel industry was enamored with artificial intelligence (AI) in 2024, with the topic repeatedly making waves. Read More
OTAs' high hopes for social, AI channels as Q2 marketing spend hits $5B
News / Online
OTAs' high hopes for social, AI channels as Q2 marketing spend hits $5B
By Linda Fox | September 8, 2025
OTAs are looking to drive efficiency as they diversify from performance marketing to other channels, including social and AI-powered search. Read More
Airbnb seems set up for hotel expansion, competition with OTAs
News / Online
Airbnb seems set up for hotel expansion, competition with OTAs
By Morgan Hines | September 4, 2025
The short-term rental giant may be gearing up to take on OTAs, but its recent fee structure shift may negatively impact its hosts. Read More
TBO acquires luxury specialist Classic Vacations for $125M
News / Distribution
TBO acquires luxury specialist Classic Vacations for $125M
By Linda Fox | September 3, 2025
TBO said it planned to pursue acquisitions after its IPO in May 2024. Read More
Looking ahead: United States online travel agencies bet on loyalty, AI and B2B
News / Online
Looking ahead: United States online travel agencies bet on loyalty, AI and B2B
By Phocuswright Research | September 2, 2025
The road ahead is defined by three themes: loyalty, B2B expansion and the rise of virtual agents. Read More
The Phocuswright Conference 2026