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Online
The five developments driving the evolution of U.S. OTAs
By Phocuswright Research
|
October 13, 2025
Amid cooling domestic demand, U.S. OTAs are adapting to a more competitive and uncertain landscape.
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News
/
Technology
ChatGPT brings apps into chat, starting with Expedia and Booking.com
By Morgan Hines
|
October 7, 2025
OpenAI said the system is using Model Context Protocol (MCP) to enable ChatGPT to connect to external tools and data.
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News
/
Technology
Expedia partners with Perplexity for Comet launch
By Morgan Hines
|
October 6, 2025
Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading Comet’s recently launched browser.
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News
/
Technology
TikTok launches travel advertising solution
By Morgan Hines
|
September 29, 2025
TikTok’s Travel Ads is meant to connect users with hotel, destination, flight and cruise catalogs as they explore travel content on the platform.
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News
/
Technology
OpenAI chairman shares vision on travel’s AI future
By Morgan Hines
|
September 19, 2025
Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he uses AI, how it might impact travel intermediaries and more.
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News
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Technology
Airbnb to launch hotel interface
By Morgan Hines
|
September 17, 2025
Brian Chesky’s discussion of a hotel feature on the Airbnb app follows a fee structure change that positioned the company to compete with online travel agencies.
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News
/
Technology
The U.S. travel booking path fractured by social media, technology
By Morgan Hines
|
September 17, 2025
Younger travelers are straying from the traditional booking path in favor of technology-fueled discovery.
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News
/
Technology
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
By Morgan Hines
|
September 15, 2025
The new tools are aimed at reimagining how travelers discover and book tours that span multiple days.
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News
/
Technology
The Phocuswright Conference 2025 - speakers and program
By PhocusWire
|
September 11, 2025
The Phocuswright Conference 2025 takes place in San Diego November 18-20 at the Manchester Grand Hyatt.
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Opinion
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Distribution
Unlocking the future of automation: How APIs are powering autonomous distribution
By Chris Hodges - Expedia Group
|
September 10, 2025
Expedia Group's VP of global connectivity and partner solutions writes that API integration can help improve hoteliers' operational efficiency.
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News
/
Technology
Travel tech flashback: What made headlines in 2024?
By Morgan Hines
|
September 10, 2025
The travel industry was enamored with artificial intelligence (AI) in 2024, with the topic repeatedly making waves.
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News
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Online
OTAs' high hopes for social, AI channels as Q2 marketing spend hits $5B
By Linda Fox
|
September 8, 2025
OTAs are looking to drive efficiency as they diversify from performance marketing to other channels, including social and AI-powered search.
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News
/
Online
Airbnb seems set up for hotel expansion, competition with OTAs
By Morgan Hines
|
September 4, 2025
The short-term rental giant may be gearing up to take on OTAs, but its recent fee structure shift may negatively impact its hosts.
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News
/
Distribution
TBO acquires luxury specialist Classic Vacations for $125M
By Linda Fox
|
September 3, 2025
TBO said it planned to pursue acquisitions after its IPO in May 2024.
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News
/
Online
Looking ahead: United States online travel agencies bet on loyalty, AI and B2B
By Phocuswright Research
|
September 2, 2025
The road ahead is defined by three themes: loyalty, B2B expansion and the rise of virtual agents.
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