Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

Tripadvisor's Bokun creates activities service with JTB online giant in Japan
News / Distribution
Tripadvisor's Bokun creates activities service with JTB online giant in Japan
By Kevin May | February 5, 2021
JTB Bokun is the first partnership by the Bokun tours and activities tech platform with a domestic OTA. Read More
your-rentals-refund-data
News / Distribution
Fully refundable vacation rentals get 4.2X more bookings, higher revenue
By Mitra Sorrells | February 5, 2021
Data from Your.rentals shows January bookings were 92% of pre-COVID levels for properties with fully refundable cancellation policies, but only 23% of the norm for those with partial or non-refundable... Read More
travalyst-coalition-report
News / Online
Prince Harry-backed Travalyst coalition urges industry collaboration to “rebuild more responsibly”
By Mitra Sorrells | January 29, 2021
Former Skyscanner CEO Bryan Dove is now chairing the coalition, working alongside Prince Harry, The Duke of Sussex, who launched it in 2019 with Booking.com, Skyscanner, Trip.com Group, Tripadvisor and... Read More
Tripadvisor creates virtual destination tour via Amazon Alexa
News / Online
Tripadvisor creates virtual destination tour via Amazon Alexa
By Kevin May | January 29, 2021
The idea is that Alexa prompts users to choose their own tour, allowing them to visit over several minutes such attractions as nature spots, landmarks, cultural locations and restaurants. Read More
Airlines need April bookings increase to prevent financial woes
News / Distribution
Airlines need April bookings increase to prevent financial woes
By Linda Fox | January 25, 2021
Pent-up demand for summer 2021 bookings will provide a much needed boost to airlines. Read More
sightseeing-future-experiences
Opinion / Technology
Four trends that could define the future of sightseeing and experiences
By Alex Bainbridge - Autoura | January 21, 2021
What were the key moments in 2020 in tours and activities, beyond the complete destruction of our collective livelihoods caused by COVID? Read More
tripadvisor-crowfree-tool
News / Technology
Tripadvisor tests tool to aid socially distanced travel
By Mitra Sorrells | January 11, 2021
Tripadvisor developed the platform in partnership with Amazon Web Services, Slack and nine other technology companies. Read More
Expedia scales back strategy on activities
News / Online
Expedia scales back strategy on activities
By Kevin May | December 21, 2020
The company confirmed that its in-person operations in Hawaii and Orlando - two key markets to push tours, activities and attractions to visitors - will be closed. Read More
Tripadvisor gives consumer-to-travel agent service Reco a full launch
News / Online
Tripadvisor gives consumer-to-travel agent service Reco a full launch
By Kevin May | December 8, 2020
The move comes almost six months on from Tripadvisor disclosing the beta testing of Reco in the U.S., costing consumers $199 for each trip that they make. Read More
VIDEO: Tripadvisor slams Google strategy as operating at "expense of everyone else"
News / Online
VIDEO: Tripadvisor slams Google strategy as operating at "expense of everyone else"
By Linda Fox | December 2, 2020
CEO Steve Kaufer pulls no punches when he talks about Google's position in travel at The Phocuswright Conference in November. Read More
Tripadvisor says travel remains top of mind for consumers
News / Distribution
Tripadvisor says travel remains top of mind for consumers
By Linda Fox | November 18, 2020
The Tripadvisor "A Year in Travel" research, carried out in partnership with Phocuswright, reveals that between May and September, outdoor activities, nature and parks accounted for 34% of all... Read More
tripadvisor-thailand-hotel-warning
News / Online
Tripadvisor adds warning label to Thailand hotel that jailed guest
By Mitra Sorrells | November 12, 2020
The warning explains that a prior reviewer spent time in a Thai jail due to his negative comments. Read More
tripadvisor-q3-2020
News / Online
Tripadvisor sees signs of recovery, reports positive EBITDA in Q3 2020
By Mitra Sorrells | November 5, 2020
Total revenue for the quarter was $151 million and adjusted EBITDA turned positive in Q3 to $15 million. Read More
Sounding Off: Coronavirus strategies might have unintended longevity
Interview / Online
Sounding Off: Coronavirus strategies might have unintended longevity
By PhocusWire | October 30, 2020
The travel restrictions imposed on people for the better part of 2020 might inspire a wider appreciation of their own cultures, attractions, cities and more. Read More
Viator ends speculation of Tripadvisor sale, talks quality strategy, Google
News / Online
Viator ends speculation of Tripadvisor sale, talks quality strategy, Google
By Jill Menze | October 29, 2020
Speaking at Arival 360, Viator president Ben Drew explained how Viator's strategy differs from Tripadvisor's, the importance of supplier quality and its relationship with Google. Read More
The Phocuswright Conference 2026