Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

VIDEO: Tripadvisor slams Google strategy as operating at "expense of everyone else"
News / Online
VIDEO: Tripadvisor slams Google strategy as operating at "expense of everyone else"
By Linda Fox | December 2, 2020
CEO Steve Kaufer pulls no punches when he talks about Google's position in travel at The Phocuswright Conference in November. Read More
Tripadvisor says travel remains top of mind for consumers
News / Distribution
Tripadvisor says travel remains top of mind for consumers
By Linda Fox | November 18, 2020
The Tripadvisor "A Year in Travel" research, carried out in partnership with Phocuswright, reveals that between May and September, outdoor activities, nature and parks accounted for 34% of all... Read More
tripadvisor-thailand-hotel-warning
News / Online
Tripadvisor adds warning label to Thailand hotel that jailed guest
By Mitra Sorrells | November 12, 2020
The warning explains that a prior reviewer spent time in a Thai jail due to his negative comments. Read More
tripadvisor-q3-2020
News / Online
Tripadvisor sees signs of recovery, reports positive EBITDA in Q3 2020
By Mitra Sorrells | November 5, 2020
Total revenue for the quarter was $151 million and adjusted EBITDA turned positive in Q3 to $15 million. Read More
Sounding Off: Coronavirus strategies might have unintended longevity
Interview / Online
Sounding Off: Coronavirus strategies might have unintended longevity
By PhocusWire | October 30, 2020
The travel restrictions imposed on people for the better part of 2020 might inspire a wider appreciation of their own cultures, attractions, cities and more. Read More
Viator ends speculation of Tripadvisor sale, talks quality strategy, Google
News / Online
Viator ends speculation of Tripadvisor sale, talks quality strategy, Google
By Jill Menze | October 29, 2020
Speaking at Arival 360, Viator president Ben Drew explained how Viator's strategy differs from Tripadvisor's, the importance of supplier quality and its relationship with Google. Read More
tripadvisor-ota-insight-partnership
News / Online
Tripadvisor, OTA Insight partner to boost hotel data intelligence
By Mitra Sorrells | October 27, 2020
The partnership creates Tripadvisor's new Spotlight data solution, a subscription product launching along with a second subscription tool, Reputation Pro. Read More
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
News / Online
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
By Linda Fox | October 20, 2020
The Justice Department is claiming that Google has abused its dominant position in search and advertising to keep competition down. Read More
tripadvisor-q2-2020
News / Online
Tripadvisor revenue down 86% in Q2 to $59M, still better than expected, says CEO
By Mitra Sorrells | August 6, 2020
Tripadvisor says it is seeing steady improvement in users and revenue since lows in April. Read More
tripadvisor-smartertravel-hopjump
News / Online
Tripadvisor sells SmarterTravel Media portfolio to Hopjump
By Mitra Sorrells | July 17, 2020
Tripadvisor will retain ownership of the Jetsetter brand while the remaining brands in the SmarterTravel Media portfolio now belong to Hopjump. Read More
Tripadvisor quietly tests consumer-to-travel agent service Reco
News / Online
Tripadvisor quietly tests consumer-to-travel agent service Reco
By Kevin May | June 26, 2020
The service works on both desktop and via a smartphone app for Apple devices, giving travelers access to a portfolio of agents for a $199 fee each time. Read More
tripadvisor-covid-protocol-tools
News / Online
Tripadvisor adds new COVID-response filters, prompts travelers to share safety details in reviews
By Mitra Sorrells | June 24, 2020
Tripadvisor is launching a new suite of “Travel Safe” tools to help consumers find, filter for and validate health and safety information.   Read More
tripadvisor-update-june-2020
News / Online
Tripadvisor revenue inching up, but June forecast still just 20% of 2019
By Mitra Sorrells | June 23, 2020
Due to what it calls "extraordinary circumstances related to the COVID-19 pandemic," Tripadvisor has released a financial update in the midst of the second quarter. Read More
How I Got Here, episode 29 - Rod Cuthbert of Viator
Interview / Online
How I Got Here, episode 29 - Rod Cuthbert of Viator
By PhocusWire | June 18, 2020
Mozio's David Litwak and Kevin May from PhocusWire talk with Rod Cuthbert, the pioneer of online bookings for tours and activities through the creation of Viator, a company he co-founded in the... Read More
entrada-insights-road-trip
News / Startups
With trade shows cancelled, travel tech startup takes its show on the road - literally
By Mitra Sorrells | June 16, 2020
With all industry trade shows cancelled, the founder of travel tech startup Entrada Insights is embarking on a cross-country road trip to meet potential clients. Read More
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