Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

tripadvisor-ota-insight-partnership
News / Online
Tripadvisor, OTA Insight partner to boost hotel data intelligence
By Mitra Sorrells | October 27, 2020
The partnership creates Tripadvisor's new Spotlight data solution, a subscription product launching along with a second subscription tool, Reputation Pro. Read More
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
News / Online
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
By Linda Fox | October 20, 2020
The Justice Department is claiming that Google has abused its dominant position in search and advertising to keep competition down. Read More
tripadvisor-q2-2020
News / Online
Tripadvisor revenue down 86% in Q2 to $59M, still better than expected, says CEO
By Mitra Sorrells | August 6, 2020
Tripadvisor says it is seeing steady improvement in users and revenue since lows in April. Read More
tripadvisor-smartertravel-hopjump
News / Online
Tripadvisor sells SmarterTravel Media portfolio to Hopjump
By Mitra Sorrells | July 17, 2020
Tripadvisor will retain ownership of the Jetsetter brand while the remaining brands in the SmarterTravel Media portfolio now belong to Hopjump. Read More
Tripadvisor quietly tests consumer-to-travel agent service Reco
News / Online
Tripadvisor quietly tests consumer-to-travel agent service Reco
By Kevin May | June 26, 2020
The service works on both desktop and via a smartphone app for Apple devices, giving travelers access to a portfolio of agents for a $199 fee each time. Read More
tripadvisor-covid-protocol-tools
News / Online
Tripadvisor adds new COVID-response filters, prompts travelers to share safety details in reviews
By Mitra Sorrells | June 24, 2020
Tripadvisor is launching a new suite of “Travel Safe” tools to help consumers find, filter for and validate health and safety information.   Read More
tripadvisor-update-june-2020
News / Online
Tripadvisor revenue inching up, but June forecast still just 20% of 2019
By Mitra Sorrells | June 23, 2020
Due to what it calls "extraordinary circumstances related to the COVID-19 pandemic," Tripadvisor has released a financial update in the midst of the second quarter. Read More
How I Got Here, episode 29 - Rod Cuthbert of Viator
Interview / Online
How I Got Here, episode 29 - Rod Cuthbert of Viator
By PhocusWire | June 18, 2020
Mozio's David Litwak and Kevin May from PhocusWire talk with Rod Cuthbert, the pioneer of online bookings for tours and activities through the creation of Viator, a company he co-founded in the... Read More
entrada-insights-road-trip
News / Startups
With trade shows cancelled, travel tech startup takes its show on the road - literally
By Mitra Sorrells | June 16, 2020
With all industry trade shows cancelled, the founder of travel tech startup Entrada Insights is embarking on a cross-country road trip to meet potential clients. Read More
Travel startups look to find new stars among the industry-wide layoffs
News / Startups
Travel startups look to find new stars among the industry-wide layoffs
By Linda Fox | May 18, 2020
The headlines are full of layoffs, furloughs and hiring freezes across the travel and hospitality industry, as companies take steps to survive the coronavirus crisis. Read More
"Darkest of days" for Tripadvisor as it reports revenue losses, reduced headcount for Q1 2020
News / Distribution
"Darkest of days" for Tripadvisor as it reports revenue losses, reduced headcount for Q1 2020
By Linda Fox | May 7, 2020
Bookings and revenue are down more than 90% for late March, says Tripadvisor as it reports its Q1 2020 earnings. Read More
syme-opinion-tours-activities-covid-1
Opinion / Online
How does a decimated activities sector find a route to recovery, part 1
By Peter Syme - 1000 Mile Journeys | April 23, 2020
The coronavirus crisis is affecting all aspects of the tours and activities sector - but some more than others. Read More
wit-coronavirus-product-innovation
News / Online
COVID-19 exposes opportunities to improve travel products and customer services
By Marissa Trew - WiT | April 14, 2020
As travel companies deal with the impact of the coronavirus, they are finding it has shed light on weaknesses in the value chain and highlighted the need for collaboration.      Read More
Tripadvisor, Airbnb and many others switch to virtual tours and activities
News / Online
Tripadvisor, Airbnb and many others switch to virtual tours and activities
By Kevin May | April 13, 2020
As demand for tours and activities has fallen away to almost nothing in many countries around the world, a string of brands are putting their efforts into temporarily digitizing their products. Read More
Booking Holdings moves to support financial position into 2021 with capital-raising program
News / Online
Booking Holdings moves to support financial position into 2021 with capital-raising program
By Linda Fox | April 9, 2020
Booking Holdings updates the market on the impact of the coronavirus on the business. Read More
The Phocuswright Conference 2026