Travel Booking

Interview / Startups

VIDEO: SnapTravel - Summit pitch Phocuswright Conference 2019

By PhocusWire | December 16, 2019

A consumer brand that has driven $100 million+ in hotel sales over messaging (SMS, Messenger, WhatsApp). Read More

Opinion / Distribution

Millennials, attribute-based selling, "rogue" OTAs - what hospitality looks like in 2020

By Dave Collier - OTA Insight | December 13, 2019

In travel and hospitality, it’s tough to single out the most significant forecasts for next year, but these developments will be ones to watch in 2020. Read More

Interview / Startups

VIDEO: Nannybag - Summit pitch Phocuswright Conference 2019

By PhocusWire | December 13, 2019

Travelers from all around the world are now able to store their luggage in shops, restaurants and hotels (Nannies) in order to fully enjoy their trip. Read More

News / Online

Research Spotlight: The cause and effect of last-minute booking

By Jill Menze | December 12, 2019

As travel brands approach 2020, leading with a “mobile-first” strategy is no longer something to consider - it’s a necessity. Read More

Interview / Distribution

In The Big Chair LIVE - Henrik Kjellberg of Awaze

By Linda Fox | December 12, 2019

The CEO of the European vacation rental provider, who spent 16 years beforehand at various brands in Expedia Group, joins us in the PhocusWire Studio. Read More

News / Online

VIDEO: What will the travel purchase funnel look like in the future?

By Mitra Sorrells | December 12, 2019

Executives from Skyscanner, HotelTonight, TripTuner and Fareportal discuss the future of the funnel in travel at The Phocuswright Conference. Read More

Interview / Online

How I Got Here, episode 16 - Robbie Bhathal of Suiteness

By Kevin May | December 12, 2019

Robbie Bathal and his two co-founders hit upon a solution to an age-old problem in the accommodation sector. He tells the story to Mozio's David Litwak and Kevin May from PhocusWire. Read More

News / Technology

How airline customer experience will take off with artificial intelligence

By Puneet Mehta - Netomi | December 11, 2019

Netomi CEO Puneet Mehta says 2020 will be a pivotal year for use of artificial intelligence in the airline industry. Read More

News / Distribution

VIDEO: How travel companies should think about Asia's super apps

By Linda Fox | December 10, 2019

Travel execs at The Phocuswright Conference 2019 discuss some of the interesting consumer purchase behaviors emerging on super apps in Asia. Read More

News / Online

Travelstart takes over rival Jumia Travel, plans to tap new customers

By Steven Lerner | December 10, 2019

Travelstart will manage the operations of Jumia Travel’s online booking websites – including sales, fulfillment and customer service. Read More

News / Distribution

Airline industry could create additional $40B a year via retailing

By Linda Fox | December 9, 2019

A McKinsey report details the potential value opportunity for airlines from different retailing strategies. Read More

News / Online

VIDEO: Kayak CEO Steve Hafner on new “Premium” badge, cross-brand loyalty and why it's a startup

By Mitra Sorrells | December 9, 2019

Kayak has made several updates in the past year, including the launch of "Kayak Premium" on Thursday. Read More

News / Distribution

VIDEO: Personalization, the importance of data and privacy in travel

By Linda Fox | December 6, 2019

Developments in, as well as the challenges of, personalization in travel were up for discussion during an executive roundtable at the Phocuswright Conference 2019. Read More

Opinion / Distribution

Better, faster, easier: How business travel will transform by 2025

By Danny Finkel - TripActions | December 6, 2019

A combination of new technology and elevated standards will create the ultimate win-win-win, allowing suppliers, corporate travel managers and business travelers to work together towards unprecedented... Read More