Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

7 GenAI use cases for consumer travel and internal operations
News / Technology
7 GenAI use cases for consumer travel and internal operations
By Phocuswright Research | May 29, 2024
As generative AI technologies evolve, the travel sector is poised to see significant changes in how... Read More
How brands are using interactive video to sell travel seamlessly
News / Technology
How brands are using interactive video to sell travel seamlessly
By Morgan Hines | May 29, 2024
With interactive video, technology brands are taking the capability further - making booking more... Read More
Acai Travel to power AI-driven enhancements for Globespan Travel Management
News / Technology
Acai Travel to power AI-driven enhancements for Globespan Travel Management
By Mitra Sorrells | May 28, 2024
Acai Travel, a PhocusWire Hot 25 Travel Startup for 2024, has created solutions to streamline... Read More
Expedia designs travel media network as “one-stop shop” for advertisers
News / Technology
Expedia designs travel media network as “one-stop shop” for advertisers
By Morgan Hines | May 24, 2024
The retail ad platform, housed within Expedia Group Media Solutions, provides new capabilities and... Read More
Is AI the key to green travel solutions?
Opinion / Technology
Is AI the key to green travel solutions?
By Olga Bortnikova — Tripsider | May 24, 2024
There is much AI can do to help make travel more sustainable, but to truly help the travel sector... Read More
Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism
News / Technology
Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism
By Morgan Hines | May 23, 2024
Overlooking the U.S. Capitol, the Travel Technology Association held its first Policy & Innovation... Read More
Travelsoft continues travel tech roll-up with three further acquisitions
News / Technology
Travelsoft continues travel tech roll-up with three further acquisitions
By Linda Fox | May 23, 2024
B2B accommodation connectivity provider TravelgateX joins Travelsoft alongside reservation technology... Read More
HomeToGo updates on AI travel assistant Sunny
News / Technology
HomeToGo updates on AI travel assistant Sunny
By Linda Fox | May 22, 2024
HomeToGo has released a beta version of AI Sunny, a step up from its chatbot Sunny, which has been in... Read More
Pushing to make early check-ins more than just a free perk
News / Technology
Pushing to make early check-ins more than just a free perk
By D.J. Catron | May 22, 2024
As personalized travel becomes a priority, more hotel operators and system developers believe a... Read More
SITA acquires Materna IPS
News / Technology
SITA acquires Materna IPS
By Morgan Hines | May 21, 2024
 David Lavorel, CEO of SITA, said the acquisition marks “an exciting new era of travel.”... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More