Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Sabre Hospitality deploys first generative AI tool
News / Technology
Sabre Hospitality deploys first generative AI tool
By Linda Fox | June 18, 2024
SynXis Concierge.AI will initially be used by Sabre’s customer care and delivery team to improve... Read More
No big bang for generative AI in corporate travel yet
News / Technology
No big bang for generative AI in corporate travel yet
By Linda Fox | June 18, 2024
On the eve of the Business Travel Show Europe, PhocusWire catches up with corporate travel executives... Read More
Are technology advances helping hotels see the bigger picture?
News / Technology
Are technology advances helping hotels see the bigger picture?
By Linda Fox | June 17, 2024
Rebecca Suiker from The Social Hub and Paul van Meerendonk from IDeaS discuss how advances in... Read More
Canary Technologies raises $50M to accelerate AI for hospitality guest engagement
News / Technology
Canary Technologies raises $50M to accelerate AI for hospitality guest engagement
By Mitra Sorrells | June 12, 2024
Canary works with more than 20,000 hoteliers around the world, including many that are part brands... Read More
AI, personalization and data analytics: A deep dive into hospitality investment trends
From Our Partners / Technology
AI, personalization and data analytics: A deep dive into hospitality investment trends
By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 12, 2024
Hospitality providers can see huge potential for a more engaging customer experience as well as... Read More
Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
News / Technology
Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
By D.J. Catron | June 12, 2024
At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how... Read More
Steve Singh steps into CEO role at Spotnana
News / Technology
Steve Singh steps into CEO role at Spotnana
By Elizabeth West - BTN | June 11, 2024
Spotnana founder and CEO Sarosh Waghmar will continue as the company's chief product officer.... Read More
Ahead of the curve: Future-proofing travel programs
From Our Partners / Technology
Ahead of the curve: Future-proofing travel programs
By PhocusWire | June 11, 2024
Navan's director of travel management, Ben Custance, explains current challenges and opportunities in... Read More
As Phocuswright Europe kicks off, travel experts weigh in on the AI buzz
News / Technology
As Phocuswright Europe kicks off, travel experts weigh in on the AI buzz
By PhocusWire | June 11, 2024
When 500 travel insiders gather, you don’t need a chatbot to predict lots of conversation about... Read More
Are you harnessing your property’s full potential?
From Our Partners / Technology
Are you harnessing your property’s full potential?
By Mews | June 10, 2024
The hospitality industry is shifting toward a more dynamic, experience-led model, driven by technology... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More