Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

United invests in Dfinitiv to unlock loyalty and media revenue
News / Technology
United invests in Dfinitiv to unlock loyalty and media revenue
By Linda Fox | August 8, 2025
The airline is exploring use cases for Dfinitiv’s technology across its loyalty program, MileagePlus,... Read More
PhocusWire's weekly travel tech news briefs: OYO, Hostaway, Duffel and more...
News / Technology
PhocusWire's weekly travel tech news briefs: OYO, Hostaway, Duffel and more...
By PhocusWire | August 8, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
MakeMyTrip upgrades Myra AI assistant
News / Technology
MakeMyTrip upgrades Myra AI assistant
By Linda Fox | August 7, 2025
The updated Myra assistant enables users to ask complex questions and receive personalized... Read More
The science behind AI pricing for airlines
From Our Partners / Technology
The science behind AI pricing for airlines
By Mark Frary | August 7, 2025
This report explores the role of artificial intelligence in airline retailing as the industry moves... Read More
Expedia says AI is improving the customer experience and generating revenue
News / Technology
Expedia says AI is improving the customer experience and generating revenue
By Jamie Biesiada | August 6, 2025
Expedia Group executives discussed the company's use of AI and the results it is seeing during a... Read More
The rise of cryptocurrency in travel
News / Technology
The rise of cryptocurrency in travel
By Marisa Garcia | August 5, 2025
Cryptocurrency still represents a small portion of global travel spend, but industry leaders believe... Read More
OYO acquires rental management platform MadeComfy
News / Technology
OYO acquires rental management platform MadeComfy
By Linda Fox | August 4, 2025
MadeComfy secured funding of $10M two years ago and said the investment would go towards expansion... Read More
The evolution of CRM in hotels
News / Technology
The evolution of CRM in hotels
By Linda Fox | August 1, 2025
Executives from Penta Hotels and Smart Host discussed customer relationship management and the... Read More
Weighing in on the next generation of travel products and services around the world
News / Technology
Weighing in on the next generation of travel products and services around the world
By Abby Crotty | August 1, 2025
In an executive panel at Phocuswright Europe 2025, Emilie Dumont, CEO of Digitrips, and Rajnish Kumar,... Read More
PhocusWire's weekly travel tech news briefs: Casago, GuideGeek, Booking.com and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Casago, GuideGeek, Booking.com and more...
By PhocusWire | August 1, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Sponsored Content
From Our Partners
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More