Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps
News / Technology
Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps
By Linda Fox | March 18, 2025
The pilot offers website users the option to book their flight using AI alongside traditional search.... Read More
Profiling generative AI’s connection with traveler preferences
From Our Partners / Technology
Profiling generative AI’s connection with traveler preferences
By Chris Hemmeter, Thayer Investment Partners | March 18, 2025
Thayer Investment Partners' Chris Hemmeter explains why infrastructure and data are critical elements... Read More
2025 is the year AI agents will transform airline shopping
Opinion / Technology
2025 is the year AI agents will transform airline shopping
By Rick Seaney - 3Victors | March 18, 2025
Consumers, not companies, will be the real drivers of the agent change as they quickly embrace readily... Read More
Virgin Atlantic partners with Joby for U.K. electric air taxi service
News / Technology
Virgin Atlantic partners with Joby for U.K. electric air taxi service
By Linda Fox | March 17, 2025
The companies hope to offer zero-emission, short-range journeys across the UK, starting with regional... Read More
PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...
By PhocusWire | March 14, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Wyndham looks to Katanox to save distribution and payment costs
News / Technology
Wyndham looks to Katanox to save distribution and payment costs
By Linda Fox | March 13, 2025
The company, which has more than 9,000 properties under franchise, is working with Katanox to drive... Read More
Air France-KLM partners with Accenture for cloud move
News / Technology
Air France-KLM partners with Accenture for cloud move
By Linda Fox | March 12, 2025
The multi-year initiative sees the airline group move applications from its three existing data... Read More
Generative AI: What’s on the horizon for airlines?
News / Technology
Generative AI: What’s on the horizon for airlines?
By Matthew Parsons | March 11, 2025
For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can... Read More
Autonomous AI agent Manus joins the fray
News / Technology
Autonomous AI agent Manus joins the fray
By Linda Fox | March 10, 2025
China-based AI agent Manus is in early preview and attracting mixed reaction from the technology... Read More
Is an "app-ocalypse" nigh for hospitality tech as AI agents advance?
News / Technology
Is an "app-ocalypse" nigh for hospitality tech as AI agents advance?
By Florian Montag - Apaleo | March 10, 2025
Instead of relying on humans as connective tissue, AI agents acting as self-learning, adaptive digital... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More