Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Biometric green light proposed to ease chaos of in-flight laptop ban
News / Technology
Biometric green light proposed to ease chaos of in-flight laptop ban
By Marisa Garcia | May 11, 2017
Reports that the laptop ban on select flights to the US may soon be extended has raised further... Read More
OnTheBeach getting better at online marketing
News / Technology
OnTheBeach getting better at online marketing
By Martin Cowen | May 11, 2017
London-listed OnTheBeach has lifted revenues and pretax profit in six months to end-March, with... Read More
TLEARN WEBINAR VIDEO: Why hoteliers miss out on bookings by not embracing technology
Webinars / Technology
TLEARN WEBINAR VIDEO: Why hoteliers miss out on bookings by not embracing technology
By PhocusWire | May 11, 2017
The guest experience doesn’t begin when the traveller checks into their hotel - it begins the moment... Read More
Goibibo defends industry first claims
News / Technology
Goibibo defends industry first claims
By Martin Cowen | May 10, 2017
Goibibo is confident that its recently launched "One View" product is an "industry first". Tnooz... Read More
Chinese travellers welcome their independence while agents play their part
News / Technology
Chinese travellers welcome their independence while agents play their part
By Martin Cowen | May 10, 2017
More than one in five travellers from China are confident enough to plan every aspect of their trip... Read More
TripAdvisor relaunch focuses on price, consistency and user experience
News / Technology
TripAdvisor relaunch focuses on price, consistency and user experience
By Martin Cowen | May 9, 2017
TripAdvisor has timed its confirmation of a relaunch and redesign with its first quarter earnings and... Read More
Technology could improve your brand reputation, but are you using it wrong?
News / Technology
Technology could improve your brand reputation, but are you using it wrong?
By Marisa Garcia | May 8, 2017
Air travel could be better, and technology could deliver that, but only if the customer is at the... Read More
Google boosts Trips app with new features
News / Technology
Google boosts Trips app with new features
By Linda Fox | May 8, 2017
Google says it has added new features to its mobile app Trips which was unveiled just over six months... Read More
Didi translates its app into English for visitors to China
News / Technology
Didi translates its app into English for visitors to China
By Martin Cowen | May 8, 2017
China's mega-funded taxi app Didi Chuxing will be available in English for visitors to Beijing,... Read More
Finnair tests facial recognition for check-in
News / Technology
Finnair tests facial recognition for check-in
By Linda Fox | May 5, 2017
Finnair is testing facial recognition technology along with airport operator Finavia and Futurice at... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More