Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Amadeus wants to train your environment to take care of you
News / Technology
Amadeus wants to train your environment to take care of you
By Michele McDonald | September 27, 2017
Julien Clausse’s job title conveys some sense of where Amadeus wants to go with his department. As... Read More
tnooz webinar replay – the motivations and mindset of online travelers in China, the US and the UK
News / Technology
tnooz webinar replay – the motivations and mindset of online travelers in China, the US and the UK
By PhocusWire | September 27, 2017
NOTE: The webinar described below took place on Wednesday 18 October 2017. Click here to register for... Read More
GUEST - the future of hospitality
Webinars / Technology
GUEST - the future of hospitality
By Linda Fox | September 27, 2017
GUEST is an innovation event for the hospitality sector, powered by CEHAT and ITH, and organized by... Read More
Expedia CEO Mark Okerstrom on learnings from Dara, continuing Expedia's culture and global growth
News / Technology
Expedia CEO Mark Okerstrom on learnings from Dara, continuing Expedia's culture and global growth
By Nick Vivion | September 25, 2017
Former Expedia boss Dara Khosrowshahi surprised much of the business world with his decision to move... Read More
Marriott learns from accelerator as 2017 winners take off
News / Technology
Marriott learns from accelerator as 2017 winners take off
By Linda Fox | September 22, 2017
In front of a ‘Dragons’ Den’ style panel, eight startups touted their businesses in late August for... Read More
KLM partners with GetYourGuide for mobile booking of tours and activities
News / Technology
KLM partners with GetYourGuide for mobile booking of tours and activities
By Marisa Garcia | September 21, 2017
KLM has announced a new partnership with GetYourGuide to offer tours and activities to customers via... Read More
Global first alert - Seatfrog powers upgrade auction app for UK's Virgin Trains
News / Technology
Global first alert - Seatfrog powers upgrade auction app for UK's Virgin Trains
By Martin Cowen | September 20, 2017
Seatfrog, an Australian startup which has developed an app-based platform for airlines to run live... Read More
Airlines experiment with customer service from SMS to very human AI
News / Technology
Airlines experiment with customer service from SMS to very human AI
By Marisa Garcia | September 20, 2017
While airlines look for new ways to extend their customer service through bots and social media... Read More
Hoteliers need to address the negative impacts of organisational multitasking
News / Technology
Hoteliers need to address the negative impacts of organisational multitasking
By Viewpoints | September 19, 2017
This is a viewpoint from Alexandra Kyvik, sales and marketing director at Loopon. This article will... Read More
HotelTonight widens its booking window to 100 days out
News / Technology
HotelTonight widens its booking window to 100 days out
By PhocusWire | September 19, 2017
Cast your minds back to late 2010 when HotelTonight was unveiled and boasted that it was the fastest... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
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The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More