Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Airlines must embrace tech to improve passenger experience
Opinion / Technology
Airlines must embrace tech to improve passenger experience
By Juan Hoyos - Cinq | July 30, 2021
How can airlines use technology to improve the overall customer journey as travelers take off in... Read More
Sounding Off: Do the right thing on sustainability - from big moves to small
Interview / Technology
Sounding Off: Do the right thing on sustainability - from big moves to small
By PhocusWire | July 30, 2021
If a brand can inspire just one customer (or thousands) to do the right thing when they return home,... Read More
Phocuswright Europe 2021: Every innovator pitch
News / Technology
Phocuswright Europe 2021: Every innovator pitch
By PhocusWire | July 29, 2021
At Phocuswright Europe, innovators battled for a shot at being crowned the EMEA Travel Innovator of... Read More
VIDEO: Booking.com on overcoming the travel payments mountain
News / Technology
VIDEO: Booking.com on overcoming the travel payments mountain
By PhocusWire | July 29, 2021
During the PhocusWire Pulse: Progress in Travel Payments session, Daniel Marovitz, SVP of... Read More
PhocusWire Pulse: Progress In Travel Payments
News / Technology
PhocusWire Pulse: Progress In Travel Payments
By PhocusWire | July 29, 2021
We look at issues and trends ranging from delayed payment programs, fintech divisions in major travel... Read More
revinate-navis-acquisition
News / Technology
Revinate acquires direct booking platform NAVIS
By Mitra Sorrells | July 27, 2021
Terms of the acquisition have not been disclosed, but Revinate says its investor and partner, Serent... Read More
The most informed travel agents: Artificial intelligence and consent
Opinion / Technology
The most informed travel agents: Artificial intelligence and consent
By Simon Yencken - Fanplayr | July 27, 2021
As artificial intelligence technologies continue to advance in sophistication and adoption, they will... Read More
Lyft and Ford unite to push autonomous ride-hailing services at scale
News / Technology
Lyft and Ford unite to push autonomous ride-hailing services at scale
By Kevin May | July 26, 2021
The motor manufacturing giant will deploy its vehicles and safety drivers, using Argo AI's autonomous... Read More
Sounding Off: New innovations don't always spell the end of old ones
Interview / Technology
Sounding Off: New innovations don't always spell the end of old ones
By PhocusWire | July 23, 2021
An additional tool in a provider or traveler’s toolbox does not eliminate the need for similar... Read More
U.K. banking app Revolut launches travel booking product
News / Technology
U.K. banking app Revolut launches travel booking product
By Jill Menze | July 22, 2021
Fintech startup Revolut has launched a travel product called Stays that allows customers to book trips... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More