Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

In the new world of business travel, traveler wellbeing must come first
Opinion / Technology
In the new world of business travel, traveler wellbeing must come first
By Scott Sunderman - Collinson | January 29, 2021
For essential travel in the COVID era, employees need robust pre‐travel screenings, 24/7 access to... Read More
WEBINAR REPLAY! Connected trip - Is it still relevant in 2021?
News / Technology
WEBINAR REPLAY! Connected trip - Is it still relevant in 2021?
By PhocusWire | January 29, 2021
Before the pandemic the idea of the “connected trip” was widely discussed in the travel industry. But... Read More
StayNTouch appoints industry veteran Tom Underwood as CEO
News / Technology
StayNTouch appoints industry veteran Tom Underwood as CEO
By Kevin May | January 28, 2021
StayNTouch had originally been sold to Chinese digital giant Shiji Information Technology in September... Read More
united-airlines-covid-19-app
News / Technology
United app now accepts flyers' COVID test, vaccine info
By Robert Silk - Travel Weekly | January 27, 2021
The rollout of the feature coincides with CDC mandates for U.S. arrivals that go into effect this... Read More
WEBINAR REPLAY! How 100% virtual companies handle travel
News / Technology
WEBINAR REPLAY! How 100% virtual companies handle travel
By PhocusWire | January 26, 2021
We explain how 100% virtual companies are rebuilding their travel program, what suppliers are doing to... Read More
alliance-reservations-network-group-tool
News / Technology
Alliance Reservations Network launches direct group booking technology
By Mitra Sorrells | January 26, 2021
The system, known as GPS Link, connects ARN’s Group Productivity Solution booking platform with a... Read More
My Method... How to build a technology product based on real-world hospitality experience
News / Technology
My Method... How to build a technology product based on real-world hospitality experience
By Scott Curran - Reneson Hotels/GuestEQ | January 26, 2021
Reneson Hotels COO Scott Curan explains how he developed hotel operations platform GuestEQ based on... Read More
Sustainability 2.0: The conversation travel tech cannot ignore in the new normal
From Our Partners / Technology
Sustainability 2.0: The conversation travel tech cannot ignore in the new normal
By Harmeet Singh - RateGain | January 25, 2021
Governments and the industry at large need to rethink not only their sustainability goals but also... Read More
How does travel heal itself?
Opinion / Technology
How does travel heal itself?
By Raj Singh - JetBlue Technology Ventures | January 22, 2021
Four trends are poised to redefine the industry in the coming year - and emerging technology has a... Read More
sightseeing-future-experiences
Opinion / Technology
Four trends that could define the future of sightseeing and experiences
By Alex Bainbridge - Autoura | January 21, 2021
What were the key moments in 2020 in tours and activities, beyond the complete destruction of our... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More