Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

tripadvisor-crowfree-tool
News / Technology
Tripadvisor tests tool to aid socially distanced travel
By Mitra Sorrells | January 11, 2021
Tripadvisor developed the platform in partnership with Amazon Web Services, Slack and nine other... Read More
VIDEO: Understanding the connected trip and what it means for travel brands
From Our Partners / Technology
VIDEO: Understanding the connected trip and what it means for travel brands
By PhocusWire | January 11, 2021
We speak to Ingenico's head of travel, Eric Liebman, about the definitions, use cases and how... Read More
big-chair-alex-zoghlin
Interview / Technology
In The Big Chair - Alex Zoghlin of ATPCO
By Mitra Sorrells | January 7, 2021
Industry veteran Alex Zoghlin returns to travel as CEO of ATPCO - with ambitious plans for the... Read More
Airlines need new data sources to predict demand and gain flexibility
News / Technology
Airlines need new data sources to predict demand and gain flexibility
By Linda Fox | January 7, 2021
The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and... Read More
Are destinations prepared to respond to industry disruption?
News / Technology
Are destinations prepared to respond to industry disruption?
By Jill Menze | January 7, 2021
According to new research from BVK, 95% of destination leaders say they recognize the need to... Read More
What will dominate 2021 hospitality tech trends? Digitization and data
Opinion / Technology
What will dominate 2021 hospitality tech trends? Digitization and data
By Andrew Metcalfe - Guestline | January 6, 2021
The increased adoption of both data analysis and digitization will be driven by not only the need to... Read More
international-sos-health-app
News / Technology
International SOS successfully pilots digital health pass in Singapore
By WiT | January 5, 2021
Travelers can use the IOC AOKpass to verify health credentials at Changi Airport.... Read More
How tourism organizations can stay a step ahead of competing destinations
Opinion / Technology
How tourism organizations can stay a step ahead of competing destinations
By Freddy Friedman - travel audience | December 31, 2020
Tourism organizations can use data and AI to understand visitors and adjust campaigns as restrictions... Read More
Three big ideas that will change hospitality in 2021
Opinion / Technology
Three big ideas that will change hospitality in 2021
By Michael Bennett - Cendyn | December 29, 2020
What can hotels do to make sure they are prepared for a busy summer and lay a foundation to serve new... Read More
Tech challenges (and coronavirus) were the focus for rental managers in 2020
News / Technology
Tech challenges (and coronavirus) were the focus for rental managers in 2020
By Linda Fox | December 22, 2020
Short-term rental managers wouldn't wave away the pandemic with a magic wand, according to a Hostfully... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More