Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Carla brings buy-now-pay-later to car rental
News / Technology
Carla brings buy-now-pay-later to car rental
By Kevin May | February 3, 2022
Carla is partnering with payment services provider Affirm to give renters the opportunity to... Read More
Cruise-autonomous-driving
News / Technology
Cruise attracts additional investment of $1.35B from SoftBank
By Linda Fox | February 3, 2022
SoftBank originally invested $900 million in the General Motors’-owned autonomous driving unit in... Read More
Customer-centricity, digitization are exec priorities
News / Technology
Customer-centricity, digitization are exec priorities
By Mitra Sorrells | February 3, 2022
The CEOs of United Airlines, British Airways and Hopper discuss the future of travel during an online... Read More
Mews continues hotel tech rollup, acquires Cenium
News / Technology
Mews continues hotel tech rollup, acquires Cenium
By Linda Fox | February 2, 2022
The acquisition of cloud-based Cenium, owned by Nordic Choice Hotels, boosts Mews' growth across... Read More
Experiences must be primed for the tech-led big time
Opinion / Technology
Experiences must be primed for the tech-led big time
By Chris Atkin - Rezdy | February 1, 2022
As we enter such a critical new year for the experiences industry, it's time dust off the crystal ball... Read More
VIDEO: Travel's vital move into digital intelligence
News / Technology
VIDEO: Travel's vital move into digital intelligence
By PhocusWire | January 31, 2022
Outside forces are pushing travel brands to rethink how they operate, whether it be changes to... Read More
Sounding Off: Collaboration is key to enabling decentralized tech
Interview / Technology
Sounding Off: Collaboration is key to enabling decentralized tech
By PhocusWire | January 28, 2022
It's a tremendous leap to consider, but that spirit of teamwork during the pandemic could be the... Read More
Why hospitality should adopt the agile philosophy
Opinion / Technology
Why hospitality should adopt the agile philosophy
By Melissa Jurkoic - Thynk | January 28, 2022
By thinking in the "agile way," hotels can adapt to unexpected challenges, build strong teams and... Read More
What TikTok can teach travel brands about content discovery
Opinion / Technology
What TikTok can teach travel brands about content discovery
By Alex Rainey - Pluto | January 27, 2022
Travel brands can emulate TikTok’s success by starting small, enriching metadata and capturing and... Read More
How diversity and inclusion can enhance the traveler experience
Opinion / Technology
How diversity and inclusion can enhance the traveler experience
By Tonya Hempstead - American Express GBT | January 26, 2022
Diversity and inclusion should be a central consideration for TMCs when developing digital tools.... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More