Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Tech-enabled employee travel can boost airlines’ bottom lines
Opinion / Technology
Tech-enabled employee travel can boost airlines’ bottom lines
By Mike Stacy - ID90 Travel | February 15, 2022
Improving non-rev booking tools for airline employees can help retain staff and increase overall... Read More
Booking.com ignites anger after customer service outsource move
News / Technology
Booking.com ignites anger after customer service outsource move
By Kevin May | February 14, 2022
The Booking Holdings-owned brand will use global customer service provider Majorel to handle its call... Read More
How technology can solve talent scarcity in travel
Opinion / Technology
How technology can solve talent scarcity in travel
By Emily Weiss & Dyllis Hesse - Accenture | February 11, 2022
By leveraging technology, the travel industry can attract diverse talent and foster an inclusive... Read More
odys-aviation-funding
News / Technology
VTOL aircraft startup Odys Aviation raises $12.4M
By Mitra Sorrells | February 11, 2022
Odys Aviation is developing a hybrid-electric vertical takeoff and landing aircraft that will carry... Read More
radisson-zingle-integration
News / Technology
Radisson deploys Zingle messaging across Americas portfolio
By Mitra Sorrells | February 10, 2022
The Zingle messaging platform will be integrated with every hotel’s property management system.... Read More
Ten trends shaping contactless tech in travel
Opinion / Technology
Ten trends shaping contactless tech in travel
By Nadav Cornberg - Virdee | February 9, 2022
As we head into 2022, here are some critical areas of focus to consider as brands consider... Read More
viselio-digital-visas
News / Technology
Viselio snapped up by CIBT to improve visa process
By Linda Fox | February 9, 2022
Switzerland-based Viselio provides a simplified visa application process via its software.... Read More
Locomote raises $3M round, plots life as independent company
News / Technology
Locomote raises $3M round, plots life as independent company
By Kevin May | February 8, 2022
Locomote is putting its brief period as a Travelport-owned company behind it with the new... Read More
Addressing the inevitability of natural disasters for DMOs
Opinion / Technology
Addressing the inevitability of natural disasters for DMOs
By Arianna Howe - Sparkloft Media | February 7, 2022
What can DMOs and tourism‐reliant companies do to showcase strong, adaptable vacation and business... Read More
Beyond green: Holistic sustainability in travel
Opinion / Technology
Beyond green: Holistic sustainability in travel
By Jens Wohltorf - Blacklane | February 4, 2022
Travel companies have a unique role to address the three dimensions of sustainability: environmental,... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More