Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Business travelers want tech to address travel disruptions
News / Technology
Business travelers want tech to address travel disruptions
By Jill Menze | August 16, 2022
Since the onset of the pandemic, business travelers have increasingly turned to digital tools such as... Read More
Amadeus partners with Aimendo to boost automation capabilities
News / Technology
Amadeus partners with Aimendo to boost automation capabilities
By Jill Menze | August 15, 2022
Aimendo uses AI, machine learning and natural language processing to automate written communication... Read More
Why the hotel chatbot is a must-have for data collection
Opinion / Technology
Why the hotel chatbot is a must-have for data collection
By Elitza Stoilova - Umni | August 15, 2022
With the disappearance of third-party cookies, hotel website chatbots will be critical to the... Read More
Consumers rank travel top spending priority, want buy-now-pay-later options
News / Technology
Consumers rank travel top spending priority, want buy-now-pay-later options
By Jill Menze | August 8, 2022
According to an Amadeus study, consumers consider travel their highest priority when it comes to... Read More
bookiply-acquires-lohospo-myirs
News / Technology
Holidu subsidiary Bookiply acquires Lohospo and my.IRS
By Mitra Sorrells | August 5, 2022
The merger is an expansion of a long-standing partnership among Bookiply, Lohospo and my.IRS.  ... Read More
Can a chatbot alone manage travel disruptions?
News / Technology
Can a chatbot alone manage travel disruptions?
By Kathryn Walson | August 3, 2022
While chatbot technology in travel has evolved, it can't replace everything a live agent can... Read More
My Method... How Mapo Tapo drove efficiency for its tours via Easol
News / Technology
My Method... How Mapo Tapo drove efficiency for its tours via Easol
By Daniele Calvo Pollino - Mapo Tapo | August 1, 2022
Experience tours provider Mapo Tapo saved time and opened up more options to travelers by switching to... Read More
amadeus-hospitality-travel-technology
From Our Partners / Technology
Video: Technology’s role in the renewal of travel
By PhocusWire | August 1, 2022
Amadeus Hospitality’s Joe Ahmed Youssef explains the new traveler trends hoteliers need to address and... Read More
perimeter-x-cyberattacks
News / Technology
Travel is back - and so are the hackers
By Robert Kusters - PerimeterX | July 29, 2022
An uptick in nefarious activity is exposing new avenues for scammers to carry out attacks - but travel... Read More
PriceLabs gets $30M investment for short-term rental pricing solution
News / Technology
PriceLabs gets $30M investment for short-term rental pricing solution
By Jill Menze | July 28, 2022
The capital is the first financing PriceLabs, which grew nearly 3X in 2021.... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More