Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Hertz Clear biometric partnership
News / Technology
Hertz enables biometric check-out for car rentals
By Robert Silk - Travel Weekly | December 13, 2018
Hertz plans to offer fast check-out lanes powered by biometrics at more than 40 airports by the end of... Read More
Opinion future AI in travel
Opinion / Technology
Sentiment versus sentient: Taking conversational AI further in travel
By Madhusudan Mathihalli - Passage AI | December 12, 2018
Artificial intelligence applications that are currently being used in the travel and hospitality... Read More
A review of 2018, a preview for what's next: Voice technology
News / Technology
A review of 2018, a preview for what's next: Voice technology
By Mitra Sorrells | December 12, 2018
To provide a look ahead on this topic, Say It Now CEO Charlie Cadbury offers his take on the top five... Read More
VIDEO: DataArt and Hudson Crossing on giving brands a new edge
News / Technology
VIDEO: DataArt and Hudson Crossing on giving brands a new edge
By Kevin May | December 12, 2018
Travel brands have made no secret of a desire to evolve their underlying technology and boost their... Read More
kiwi-aerocrs-partnership
News / Technology
Kiwi.com takes stake in airline tech company AeroCRS
By Linda Fox | December 11, 2018
Kiwi.com has taken a minority stake in AeroCRS, a cloud-based airline reservation technology... Read More
VIDEO: Netomi and WestJet on giving airlines a boost through AI
From Our Partners / Technology
VIDEO: Netomi and WestJet on giving airlines a boost through AI
By PhocusWire | December 11, 2018
Artificial intelligence-led technology is often seen only through the prism of providing... Read More
VIDEO: Tinyclues - Launch pitch runner-up at Phocuswright 2018
Interview / Technology
VIDEO: Tinyclues - Launch pitch runner-up at Phocuswright 2018
By Kevin May | December 11, 2018
Tinyclues' AI-first solution reinvents how marketers work while doubling their campaign revenue and... Read More
womens leadership initiative pcw18
News / Technology
Women's leadership in travel: What does the industry think?
By Jill Menze | December 10, 2018
Despite there being a clear business case for hiring women in leadership positions, there is still... Read More
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
Opinion / Technology
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
By Israel del Rio - Quilmach | December 10, 2018
Reports on the Marriott guest data breach have suggested the most probable cause was a result of the... Read More
VIDEO: Regulations and sustainability - an awkward paradox for travel
News / Technology
VIDEO: Regulations and sustainability - an awkward paradox for travel
By Mitra Sorrells | December 6, 2018
Tourism drives economic growth for destinations, but it can also cause issues such as overcrowding and... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More