Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

3 reasons why most consumer data advice doesn’t work for travel brands
Opinion / Technology
3 reasons why most consumer data advice doesn’t work for travel brands
By Carolyn Corda - Adara | January 11, 2019
Travel marketing is a fundamentally different discipline to other forms of marketing, with consumers... Read More
oyo-business-travel
News / Distribution
OYO sees big growth in business travelers, eyes further expansion
By Linda Fox | January 10, 2019
OYO Hotels and Homes continues to build up its business travel segment with the recent addition... Read More
delta-ceo-CES-2019
News / Technology
CES 2019: Delta boss talks data, AI and internal culture
By Linda Fox | January 10, 2019
Delta CEO Ed Bastian talks about internal culture, AI and other data initiatives during CES 2019.... Read More
Ctrip investment Yunji hotel robots
News / Technology
Ctrip invests in hotel robot manufacturer
By Mitra Sorrells | January 10, 2019
Ctrip has invested in Yunji Technology, a Beijing-based company that makes robots for a variety of... Read More
IATA Pay looks to reduce payment costs for airlines, completes first test
News / Technology
IATA Pay looks to reduce payment costs for airlines, completes first test
By Linda Fox | January 9, 2019
IATA Pay, a partnership between Ipagoo and IATA, completes its first test with airlines in a live... Read More
CEO interview Carnival Arnold Donald
Interview / Technology
In The Big Chair - Arnold Donald of Carnival Corporation
By Mitra Sorrells | January 9, 2019
Arnold Donald, CEO of Carnival Corporation, shares his thoughts on the cruise distribution landscape,... Read More
Google Assistant hotel booking flight check-in
News / Technology
Google adds hotel booking, flight check-in to Google Assistant
By Mitra Sorrells | January 9, 2019
Travelers can now book a hotel room through a conversation with Google Assistant on Android and iOS... Read More
VIDEO: Amadeus - Launch pitch at Phocuswright 2018
Interview / Technology
VIDEO: Amadeus - Launch pitch at Phocuswright 2018
By Kevin May | January 9, 2019
Introducing the industry's first content management and distribution solution for personalized media.... Read More
facial recognition survey
News / Technology
Facial-recognition technology gains support to expedite airport security
By Mitra Sorrells | January 8, 2019
It appears Americans are becoming more comfortable with facial-recognition technology, particularly if... Read More
Marriott says 383 million, not original 500 million figure, guest records hit in hack
News / Technology
Marriott says 383 million, not original 500 million figure, guest records hit in hack
By Linda Fox | January 7, 2019
Marriott adjusts the numbers around those affected by the data attack.... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More