Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

How travel brands can turn short‐term immediacy into long‐term loyalty
Opinion / Technology
How travel brands can turn short‐term immediacy into long‐term loyalty
By Chuck Christianson - Connexions Loyalty | December 19, 2018
Friction in travel is unavoidable. Here's how brands can use technology to turn adverse customer... Read More
VIDEO: App In The Air - Launch pitch at Phocuswright 2018
Interview / Technology
VIDEO: App In The Air - Launch pitch at Phocuswright 2018
By Kevin May | December 19, 2018
Introducing personalized air booking: tailored search results that are "biased" towards the user.... Read More
Skyscanner airline future op ed
Opinion / Technology
Will airline growth be dependent on mobile and smart technology?
By Hugh Aitken - Skyscanner | December 18, 2018
With passenger numbers set to double over the next twenty years, the aviation industry will need to... Read More
VIDEO: Arkose Labs on beating hackers at their own game
From Our Partners / Technology
VIDEO: Arkose Labs on beating hackers at their own game
By Kevin May | December 18, 2018
Cyber attacks are getting increasingly sophisticated, as numerous events over the course of 2018 have... Read More
VIDEO: XTrader - Summit pitch at Phocuswright 2018
Interview / Technology
VIDEO: XTrader - Summit pitch at Phocuswright 2018
By Kevin May | December 18, 2018
XTrader offers connected TV and digital video as customer acquisition channels in China.... Read More
amadeus-points-loyalty
News / Technology
Amadeus and Points International integrate tech to boost airline loyalty offering
By Linda Fox | December 17, 2018
Amadeus has partnered with Points International enabling the integration of its... Read More
Gaps remain in vacation rental tech sector as managers seek more from systems
News / Technology
Gaps remain in vacation rental tech sector as managers seek more from systems
By Linda Fox | December 14, 2018
Vacation rental property managers want to offer more services that are currently not integrated within... Read More
VIDEO: Hopper on growth, the impact of NDC and the value of being app-only
News / Technology
VIDEO: Hopper on growth, the impact of NDC and the value of being app-only
By Mitra Sorrells | December 14, 2018
2018 was a big year for Hopper. The app-only price prediction and booking platform picked up $100... Read More
SunExpress claims first for flight booking service via Alexa
News / Technology
SunExpress claims first for flight booking service via Alexa
By Linda Fox | December 13, 2018
SunExpress is enabling customers to search for and book flights via Amazon Alexa.... Read More
Hertz Clear biometric partnership
News / Technology
Hertz enables biometric check-out for car rentals
By Robert Silk - Travel Weekly | December 13, 2018
Hertz plans to offer fast check-out lanes powered by biometrics at more than 40 airports by the end of... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More