Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

AI is changing travel companies’ hiring mindset
News / Technology
AI is changing travel companies’ hiring mindset
By Morgan Hines | February 25, 2026
Travel industry stakeholders weigh in on how AI is changing hiring thought processes.... Read More
Awaze unveils ChatGPT app as part of £45M modernization effort
News / Technology
Awaze unveils ChatGPT app as part of £45M modernization effort
By Linda Fox | February 24, 2026
The app initially features the Cottages.com brand and enables travelers to use conversational... Read More
‘Something out of nothing’: How hotel ancillary tech is transforming the stay experience
News / Technology
‘Something out of nothing’: How hotel ancillary tech is transforming the stay experience
By Matthew Parsons | February 24, 2026
As pressure mounts to increase revenue and average daily rates hit a ceiling, hotels are branching out... Read More
Operto develops multi-agent system for hotel operations
News / Technology
Operto develops multi-agent system for hotel operations
By Linda Fox | February 23, 2026
The agents are centralized in a hub that includes hotel policies, operational documents and live... Read More
PhocusWire's weekly travel tech news briefs: HomeToGo, Hospitable, BCD Travel and more...
News / Technology
PhocusWire's weekly travel tech news briefs: HomeToGo, Hospitable, BCD Travel and more...
By PhocusWire | February 20, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
India-based MakeMyTrip, Ixigo working with OpenAI to expand AI capabilities
News / Technology
India-based MakeMyTrip, Ixigo working with OpenAI to expand AI capabilities
By Abby Crotty | February 18, 2026
The travel companies are working with the U.S. AI giant to advance trip planning and AI capabilities... Read More
Sabre shuffles leadership team for 'AI-native' future
News / Technology
Sabre shuffles leadership team for 'AI-native' future
By Linda Fox | February 18, 2026
Sabre does not see AI agents disintermediating its marketplace and believes it is well-placed as a... Read More
WebMCP offers path for travel sites to become ‘agent-ready’
News / Technology
WebMCP offers path for travel sites to become ‘agent-ready’
By Morgan Hines | February 18, 2026
Travel was highlighted as a use case for the WebMCP standard driven by Google and Microsoft.... Read More
IHG plans AI-compatible hotel content platform
News / Technology
IHG plans AI-compatible hotel content platform
By Linda Fox | February 17, 2026
IHG, whose brands include Holiday Inn and Crowne Plaza, is grouping AI into three areas: guest... Read More
Chief AI officer or CTO? Travel’s evolving executive playbook
News / Technology
Chief AI officer or CTO? Travel’s evolving executive playbook
By Morgan Hines | February 17, 2026
Amex GBT, Kayak, Expedia Group and Airbnb have adjusted their leadership teams to account for AI... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More