Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Agentic AI could do for travel what Amazon did for online shopping
Opinion / Technology
Agentic AI could do for travel what Amazon did for online shopping
By Aviel Siman-Tov - Oversee | March 11, 2026
Aviel Siman-Tov, CEO and co-founder of Oversee (formerly FairFly), discusses how agentic AI could... Read More
Hilton rolls out AI trip-planning tool
News / Technology
Hilton rolls out AI trip-planning tool
By Abby Crotty | March 10, 2026
Hilton launched a beta version of the tool to a small group of users on Hilton.com.... Read More
OpenAI’s shift shows travel is too complex for quick-fix distribution
News / Technology
OpenAI’s shift shows travel is too complex for quick-fix distribution
By Morgan Hines | March 10, 2026
According to a report from The Information, OpenAI has moved purchasing to ChatGPT apps.... Read More
AI-driven pricing and operations deliver measurable hotel gains
News / Technology
AI-driven pricing and operations deliver measurable hotel gains
By Cathy Walsh | March 9, 2026
Early adopters report improvements in areas including revenue, efficiency and resource management.... Read More
OTAs to hand over AI pricing policy details in US House committee investigation
News / Technology
OTAs to hand over AI pricing policy details in US House committee investigation
By Linda Fox | March 6, 2026
The chairman of the U.S. House Oversight Committee has written to the CEOs of Booking Holdings,... Read More
PhocusWire's weekly travel tech news briefs: HBX Group, Google, GetYourGuide and more...
News / Technology
PhocusWire's weekly travel tech news briefs: HBX Group, Google, GetYourGuide and more...
By PhocusWire | March 6, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Agentic AI in travel: Technology readiness and consumer trust
News / Technology
Agentic AI in travel: Technology readiness and consumer trust
By Linda Fox | March 6, 2026
Executives from Booking.com, Google, Sabre and Skyscanner discuss the challenges for the travel... Read More
APAC travel trends pt. 2: AI, loyalty ecosystems and the experiences boom
News / Technology
APAC travel trends pt. 2: AI, loyalty ecosystems and the experiences boom
By Abby Crotty | March 5, 2026
The second part of our APAC travel trend series focuses on loyalty, experiences and technology's role... Read More
Lighthouse introduces ChatGPT app for direct hotel booking
News / Technology
Lighthouse introduces ChatGPT app for direct hotel booking
By Morgan Hines | March 4, 2026
Powered by Connect AI from Lighthouse, The Hotels Network app in ChatGPT is open to hotels across the... Read More
Lonely Planet launches travel app to expand digital platform strategy
News / Technology
Lonely Planet launches travel app to expand digital platform strategy
By Cathy Walsh | March 4, 2026
The travel app combines guidebook expertise with interactive maps, local tips and trip-building tools.... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More