Social Media

News / Online

TripAdvisor begins handing out badges to reviewers

By Dennis Schaal | June 14, 2011

TripAdvisor began giving reviewers badges on all of its global websites. Read More

News / Online

Sabre debuts social media suite with Facebook bookings for hotels

By Dennis Schaal | June 14, 2011

The Arizona Grand Resort in Phoenix now offers a Facebook booking engine thanks to a new social media suite introduced by Sabre Hospitality Solutions. Read More

News / Online

Quarter of hotels shunning social media

By Kevin May | June 13, 2011

More research flying-in-the-face of apparent modern wisdom showing that at least a quarter of hoteliers are still leaning towards traditional marketing techniques. Read More

News / Online

Have Promoted Tweets worked for travel companies?

By Kevin May | June 13, 2011

Plenty of analysis recently about companies using the still slightly mysterious world of Promoted Tweets and Trends on Twitter - but how have travel companies performed? Read More

News / Online

TLabs Showcase - Feedkite

By Dennis Schaal | June 13, 2011

TLabs Showcase on travel startups featuring US-based Facebook-led trip social recommendation engine Feedkite. Read More

News / Online

How airlines use Twitter - May 2011 [infographic]

By Kevin May | June 10, 2011

AirAsia has swung into second place as the global airline on the receiving end of the most messages from Twitter, although is still far behind leader Delta. Read More

News / Online

How to create both a channel and website social media strategy in travel

By Viewpoints | June 10, 2011

We know we NEED to get involved with social media - but a common theme for many in the travel industry is that they are unclear how to do it effectively and comprehensively. Read More

Webinars / Online

Tnooz-Amadeus FREE webinar: 2011 - Where we've been, where we're going

By PhocusWire | June 9, 2011

We are now six months into 2011, a perfect time for a reality check on some of the big conversations taking place in the travel, tourism and hospitality industry. Read More

Delta Air Lines reverses course after US soldiers post video about bag fees

By Dennis Schaal | June 9, 2011

Delta Air Lines increased its free-checked bag allotment from three to four for U.S. military flying on orders after two soldiers returning from Afghanistan posted a video on YouTube a day earlier... Read More

News / Online

How do airlines allocate resources to social media? [INFOGRAPHIC]

By Kevin May | June 8, 2011

There is now plenty of evidence as to how airlines perform in social media but less is known as to how they manage the channel as part of their wider marketing and PR strategy. Read More

Thai Airways tries YouTube to build A380 buzz [VIDEO]

By Kevin May | June 7, 2011

Such is the apparent fascination that the flying public still has with the Airbus A380 that airlines continue to pull out all the stops to promote services ahead of inaugural flights. Read More

News / Online

Lily Allen slams Ryanair to 3 million Twitter followers, nothing happens

By Kevin May | June 6, 2011

Low cost carrier and infamous social media-refusenik Ryanair has demonstrated perfectly that it doesn't see any point in worrying about what people say on the likes of Twitter. Read More

News / Online

TLabs Showcase - myTab

By Kevin May | June 6, 2011

TLabs Showcase on travel startups featuring US-based travel gift and planning platform myTab. Read More

News / Online

Royal Jordanian Airlines and the on-board tweetup, on the ground

By Kevin May | June 3, 2011

Middle East carrier Royal Jordanian is claiming credit for hosting the first official aircraft tweetup in the Middle East, part of a project to raise its social media profile in the region. Read More

American Airlines jabs Orbitz on YouTube

By Dennis Schaal | May 31, 2011

Judging from the latest American Airlines commercial on YouTube, the chances of an American Airlines content agreement with Orbitz Worldwide in the short-term are very slim. Read More

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